5 /5 Moi Nevarez: I been trying to get my Passport for the last few days in different offices, all of them ask you to make an appointment. I showed up to the one in Pasadena Blvd in Pasadena without it, they werent busy but they couldnt take my paperwork, because "you need an appointment". I left and came directly to this office, what a difference! These ladies were very nice, prompt, to the point, fast, very efficient and it seems like they like what they do.
Even though, they are under construction, they manage to provide great service. I was very pleased with the whole experience.