5 /5 Bryton Lawson: In these tough economic times, keeping our current vehicle running is paramount, and Garys Service Center, especially under the incredible management of Johnathan Taylor, went above and beyond to ensure just that for us. We had unfortunately neglected our car for a couple of years and were bracing ourselves for a hefty repair bill after requesting a comprehensive inspection and addressing some known issues.
To our delight, Garys Service Center not only identified and expertly fixed everything our car needed at an unbelievably reasonable price, but they also demonstrated exceptional customer service and integrity. I was scheduled to drive out of town to pick up family for a week, and despite being closed for Good Friday upon my return to Clovis, they went out of their way to accommodate me and ensure I didnt have to make an unnecessary two-hour drive back to Lubbock to get my car. This level of consideration was truly remarkable.
What impressed me even more was their honesty. I had suspected a problem with my suspension and asked them to inspect and replace it if necessary. Instead of simply taking my word for it and charging me, they called to explain that the suspension was actually in good condition and that replacing it would only address a minor squeak. They could have easily taken advantage of my assumption, but their integrity shone through, saving me unnecessary expense.
Its also incredibly commendable that Garys Service Center actively supports the military community, a fact I learned without even having to ask.
I cannot recommend Garys Service Center and Johnathan Taylor highly enough. Their exceptional service, honest approach, fair pricing, and genuine care for their customers make them stand out as a truly stellar automotive service provider. Thank you, Johnathan, for the peace of mind and outstanding experience!
