5 /5 Bobby Bowlin: At approximately 1 AM on January 1, 2017, I went to the ER experiencing excruciating pain in my right shoulder and back. Check in was quick and painless. I immediately saw a nurse and she took my vitals and a quick history of my pain. No sooner had she finished, the doctor came in and examined me. I was given a pain shot (highly appreciated) and observed for approximately two hours (total time from admitting to release) and sent home pain free. Today, I feel 100% better. Thank you HCH ER for your prompt service and display of professionalism.