4 /5 Linda Bell: When we first arrived at Kindred, I was a little concerned about what we may have gotten ourselves into. It was a bumpy start. However, after six weeks here, I have come to truly appreciate that there is more going on than meets the eye, and the friendly, but extremely busy care providers and staff work hard to meet our needs.
Our son wanted more PT/OT for his paralysis side effect from chemo than he could get on the oncology unit at the wonderful hospital he was in, so he transferred to Kindred. He is definitely getting additional quality therapy from very friendly staff.
However, his medical situation is quite complex, so it has taken a bit to work out the kinks for coordination of care. This is where we are starting to realize that more may be happening than we realize. It seems like we discover new aspects of his care or management each week that we didnt realize was on anybodys radar. That is reassuring, especially when falling through the cracks seemed likely.
Beyond medical care, we have been so thankful for certain aspects of a smaller, more down-to-earth operation like this. The main receptionist has helped me in ways I dont think a larger hospital would have; it helped ease our stress substantially. The food is as homemade as I think you can get in an institutional setting. It is very good, filling, and affordable. Again, the system takes a minute to figure out, but it works.
Other features that help family are the roll-away beds, large common areas, and FREE parking under the building. It truly makes our difficult trial much easier...not to mention the hugs Ive gotten!