5 /5 Jesli B.: Wow what an amazing experience at this dealership !! I have owned “all” the brands (Nissan, Ford, Jeep, Ram) but Mercedes. This has by far been the best experience with a service department at any dealership I’ve ever been to!
I recently bought a used sprinter motor home manufactured by Dodge, but with a “Mercedes” engine. I am leaving tomorrow for college in Colorado and have been calling everywhere around San Antonio trying to find someone to change the oil for me and give me guidance on all things maintenance, as I have never owned a diesel/dually/sprinter.
I gave up on finding someone to do an oil change after getting quotes up to $179 just for labor from RV maintenance shops and straight “No’s” from Dodge dealerships and regular oil change facilities.
I got recommended from Ancira Dodge in SA, to call Dodge in Boerne, who recommended me to this Mercedes dealership across the street from them.
At this point all I wanted to know was what kind of oil I should put in there as everyone had been telling me “even if we could, we are booked out to February.”
What a relief after getting on the phone with Randall who told me to swing in when I wanted and they’d jump right on it! And boy did they! Daniel also took the time to go over all the essential maintenance I needed to keep up with and he personally checked the vehicle for me to see what kind of condition it was in and reassured me it looked good for my long drive to CO.
This dealership is very nice, including the people that work there. Massive stock of sprinters too if you’re interested. I believe my next vehicle will be Mercedes if this kind of care is the norm with this company! We will see when I need service in Colorado! Thank you Daniel and thank your Sprinter Service team too!
