4 /5 Rebekah Youngblood: I think customer service is super important in an overall review and will therefore allow it to carry the review closer to the 5 star mark over negative feedback. The customer service
here is superb, they “treat you like family”, the mood was lighthearted between the workers and owners, the employees talked to me like they’ve known me my whole life and made me feel comfortable.
I had a French shellac manicure ($45) and basic + shellac pedicure ($50). My pedicurist did a great job with everything, except they really don’t do any leg or foot massage, maybe one minute each leg total, I don’t recall a foot massage at all. It’s strictly pedicure with their $35 basic option, no relaxing aspect at all. I’ve had a million pedicures and sometimes I notice nail salons do this for the $30 or $35 pedicure that is their low tier option, even though their description includes the massage time. It’s like if you don’t spend $50+ on pedicure alone (not counting shellac) then you don’t get that treatment, which to me signifies a shop I don’t want to get a pedicure at. As long as shellac is a $15 add on, I will continue with the low tier pedicure option every 3 weeks for cost efficiency.
The place was very clean, the equipment was clean, the shellac options were top notch high quality products. My real disappointment here is the products used for my shellac French manicure. The white tips cracked on each nail, the clear coat is bumpy and bubbly. One week in and my nails look so bad I have to have them redone already, whereas normally a French shellac manicure looks good for at least 2 weeks where I usually go. My friends love this place, and my normal go-to was closed, so I thought I would try them out. I honestly probably won’t switch because the pedicures are a lot more relaxing where I go, and the manicures look a million times better.
I think the shellac and shape look awesome on my pedicure, wish I had the same results for the manicure. 4 stars from me.
