Nova Medical Centers - conroe - Conroe (TX)

5 /5 Lisa Summers: I recently visited Nova Lab for a pre-hire drug test and was blown away by the exceptional service provided by the team of young ladies! They were professional, efficient, and made the entire process seamless. Considering the nature of their work, they maintained a friendly and courteous demeanor throughout. Truly, they are the A-Team! Highly recommend Nova Lab for any testing needs. 5 stars isnt enough - they deserve 10!

5 /5 Tiffany Null: Even though they were super busy, the staff remained incredibly friendly and helpful. I waited for about an hour but had to leave to pick up my kids before being called back. They were so understanding and accommodating, allowing me to return after I picked them up instead of having to wait until the next morning. I was truly impressed with their kindness and flexibility. Thank you all so much for your outstanding customer service!

4 /5 John Patterson: Facilities is clean and neat with nice staff members as well. The only issue and reason being for a 4 star rating is the wait when having to do the test. Really 4.5 in my opinion plus Ive been using this facility for services like 7yrs now and its been up and down, but never once did I have to deal with rudeness or anything its just the wait to use the bathroom. No Im not saying they wont let you go to the bathroom so if you have to go, ask, and theyll let you do whats needed but it might take longer for your process to finish. So I wait till Im called upon and once you get to that step then its moving moving but Im a patient person as well and I usually make sure I have nothing planned to drastically that Im in a rush. Dont be rude smile and they always smile back ☺️. So 4.5 is my opinion. Hope this helps!