5 /5 Sarah Hall: Starting with the courteous receptionist when first walking in that day, each staff member (Medical assistants, exit billing staff, and others) presented themselves in a positive, professional manner. I also appreciated the cleanliness of the waiting room and examination rooms. You all did a thorough job, and although I felt lousy at the time, it was apparent you all worked well together. A special thanks to the doctor for taking extra time to methodically and accurately diagnose the problem. I would highly recommend Dr Marchand.