5 /5 Whitney Morales: The bad reviews on google really made me pause before I took my daughter to this ENT, but my pedi recommended this provider, and Im so glad that I didnt go against her recommendation. We had a great experience with Dr.Franklin. He did an ear tube surgery on my 9 month old, and our follow up care has been great as well! He noticed one was clogged when we went in for our follow up and he took care of it right away. They prioritize babies and give the youngest kids the earliest appointments so as to get them in and out as quickly as possible.