The Best 21 highly rated medical facilities near Spokane, WA

Betty Lorenz Was not only a very professionally done appointment but contained a personal touch that made me feel like Im important and a real person rather than just another patient to see before going home! Im very satisfied from everyone I saw starting from front desk personnel to medical staff to leaving....actually getting through parking garage washer destroyed part of appointment. Very satisfied as a patient AND a person! Keep up fantastic job!!!!

margaret sherry I had a pleasant Doctors appointment where I received positive feedback. I felt like I was in charge of my care and the doctor was supporting my decisions. Its been awhile since I have felt that support. Thank you!

Tammy Dodson This is a wonderful office! The staff is always friendly and professional. Parking is easy too. I see Dr Mahajong as my primary care doctor. She is amazing and takes the time needed to answer all my questions. She makes the referrals needed and is very personable. I know Im in very capable hands and 100% trust her with my medical care! Im so glad I found her!!!

Marisa Billingsley-Wood The staff at this facility are top notch! Always welcoming and friendly. Very helpful and supportive. I love my doctor, she is professional yet down to earth. She actively listens and doesn’t talk down to me or dismiss my concerns. I absolutely love receiving primary care here.

Pat Killien My doctor of 30 years retired recently. I met my new doctor, Dr. Mara Hazeltine recently for my initial patient appointment. She far exceeded my high expectations. She showed compassion, she listened, and made some excellent recommendations. I’m delighted to have her as my primary care physician. I look forward to many more years of excellent medical care.

Veronica Bush Outstanding Care and Excellent Service! I cant say enough good things about Dr. Richard Bale and thier team. They are truly amazing! Whenever I am feeling sick, they find a way to get me in for an appointment, no matter how busy they are. Dr. Bale is incredibly knowledgeable, always taking the time to explain things thoroughly and ensuring I understand my treatment options. The staff is just as fantastic. They are friendly, caring, and make me feel welcome every time I visit. It is rare to find such a combination of professionalism, compassion, and efficiency. Highly recommend! ...Excelente doctor que en verdad se preocupa por sus pacientes.

Johnny Rocket Dr. Bale and his staff are absolutely wonderful! Seriously! Over the years Ive heard other folks mention Dr. Bales name and it has always been in glowing terms. I like the crew so much Im hoping that someday they invite me to stay for lunch! They really are that nice.

Linda Staton The best care I have ever received ! Dr. Bale and his staff are so caring and reassuring of all my conditions and always explain everything so I can understand where my health is. These people are like my family!

Rita G Dr. Bale is in this business for all the right reasons. He truly cares about his patients and so do his staff. Its always a pleasure to make an appointment and he always sees me right away, he doesnt keep me waiting. When I call in there is always a pleasant voice to greet me on the other end. Thank you Dr. Bale and team!

Eaton David I have been seeing Dr Bale for at least 5 years now, and he is the most attentive and comprehensive Doctor I have found in my 68 years. He spends enough time with you to truly discern what your needs are and what needs to happen next. And he ALWAYS follows us. Great doctor and great staff.

Richard Galtieri I showed up a bit early for my scheduled appointment and I was greeted kindly by the staff. I had time to look around to notice how new and clean everything is. Cheri Somers was also very polite, professional and very informative regarding my current condition and potential future care of that condition. I would certainly recommend her expertise to anyone who needs this type of care. Great place!

Frank Bebb Cheri Somers is the very best there is. I dreaded having my back "worked on" for over 30 years, until I met Cheri and Dr Tohmeh. My surgery only took an hour, and I WALKED out of the hospital that afternoon pain free. She takes a genuine interest in her patients well-being and quality of life. She has my complete trust and comes with my highest recommendation.

Carole Potter I had never met Cheri before but when she entered the room she greeted me like we were old friends. Her personality immediately took away the anxiety I had. She was very friendly, while at the same time, direct and to the point regarding my health situation. Also, she is very knowledgeable and explains the details so that a non-medical person can understand.

Linda Kunz I cant say enough good things about Cheri. Not only is she very caring, but shes willing to listen to what you want to do and very knowlegable about the options available. She explains what the problem is and what your options are in understandable terms. She is my go-to person.

Claudia Gregory I love Cheri Somers, ARNP! Shes always upbeat, sweet and kind. She explains everything so that I can understand and always has time for any questions I have. Im thankful shes working with my surgeon!

Jennessa Magner Provider Lindsay was great and the rest of the staff were nice, helpful, respectful, personable and actually knew what they were doing and worked with me pretty well. They actually care and want to help fix me.

Perez Julian perez “Jewel” I trust this facility. The hierarchy of my medical team.

K Deg Great people

Heather Thomas-Taylor Dr. Quisano is real very good. She listens to my concerns and presents different treatments and explains the pros and cons in detail. She is kind, empathetic and stays up to date on current research.

Shelly Ellert Dr. Beckner is amazing! She listens and really cares. All the staff is helpful and professional including the pharmacy and lab techs.

Thomas F. From the clinic to the pharmacy, everyone was so professional. Dr. Shipowick was attentive and empathetic. Pharmacy already had my meds waiting by the time my appointment was done.

Stacey Ward Everyone I encountered at Kaiser South Regal treated me with respect and I feel confident that we have a good plan moving forward.

Victor Alinen The doctor and nurse were the best I’ve ever had at Kasier. Their care and total understanding of what was needed was truly thankful for.

Andrew Snead Dr. Bot is one of the best psychiatrists I have had. He takes very good notes, follows up on life events and overall makes me feel heard and understood. Im not the best at communicating and yet I feel comfortable talking to him.

Ashley Dr Bot is wonderful! I think some of the negative comments come from his directness. But he listens well and he cares. I love him! He genuinely helped me in a time when no other provider was or would. I cant sing him enough praise. I will say the only negative would be how far out he books (but they all do). There is an influx of mental health and a shortage of providers. I just make appointments 3 months out and make sure to not miss them no matter what.

Jeremy B I have been going to Dr. Bot since 2016 and he has been nothing, but professional and understanding of my autism and hearing impairment. My previous psychiatrist was not much of a help, compared to Dr. Howard Ashby. My only complaint is that youll have to wait 2-4 months for the next appointment with him. Other than that, he is a good doctor. Keep up the good work!

Vinay Adenwala Dr. Bot is perhaps one of the most vicious doctors Ive ever met with. Hates to be contradicted, and Ive been yelled at by him more than once. Has a "God complex." After most meetings, I wind up crying in my car on the ride home. Have met five other former patients who have had similar experiences. I should not feel worse AFTER a meeting with a psychiatrist.

Jeannie Martin Dr Bot is the nicest most compassionate doctor I’ve ever met! I would not be here were it but for him! He’s an amazing human!!!

Joan Thompson Dr Zugec really cares and knows me and my family. He takes the time to resolve issues. Wonderful doctor. Great staff

Charles Parks Dr Zugec always takes his time and explains what he thinks so that you can understand and feel comfortable with the treatment you receive. His staff is also always polite and helpful.

Rob Neils Im 75-year-old Clinical Psychologist semi-retired after 30+ years of practice in Spokane. I know a lot of docs from having worked with them through patients we shared. Head and shoulders above nearly all the other Spokane area docs, stands Mirko Zugec, the best of the best. He oughta have a "6" rating! I see him for my medical needs and he is awesome: great fund of knowledge, heart-full caring, and very effective in treating everything Ive ever needed him for. Hes collegial, meaning he listens to you respectfully and actually gives you credit for your self-knowledge. For too many docs "MD" stands for "Minor Deity" or, if theyre too stuck on themselves, "Major Deity." Not so for Dr. Zugec! Hes a modest and gently humorous physician who cares for his patients physical needs while respecting their dignity as a fellow human being. It dont get no more better than this physician! I give him a "6"! P.S. the ogre who dished his receptionist in his/her Healthgrade rating spoiled Dr. Zugecs perfect "5.0" and slandered the wonderfully receptive receptionist - shes right up there with Dr. Zugec. They make a great pair. The well-experienced nurse at the Zugec Medical Center oughta get a "5.0+" Healthgrade score. I actually look forward to seeing her again...and again. Shes excellent! Screw the advice that "You cant go wrong" seeing this doc; the truth If youre looking for a great treatment team, call em now. (509) 624-521.

Ann McLaughlin-Metting Caring medical staff, and you get answers to what is wrong with you.

Cody Jenkins Office manager is terribly rude.

Katie Merrifield After a bad experience with our own pediatrician, it was such a blessing to come to Shriners Fracture Clinic for my two-year-olds broken arm. From the ease of parking to every person being kind and friendly, to the quality care given, I have to say that this place is top-notch. They had books for the kids to read while I filled out paperwork and said we could take one home with us. While we waited for the doctor, a recreational therapist came and brought the kids toys and snacks to keep them occupied. The x-ray tech did a fabulous job with both my kids keeping the whole situation as light-hearted and fun as possible. Everyone we interacted with was professional, helpful, and great with children. So thankful for the great experience we had there!

Courteney Boseth The care that went above and beyond for my sons appointment and bloodwork is indescribable. I have a lot of experience with childrens hospitals (mainly in Portland, OR), the security alone should be appraised; welcoming and alert. The entire experience we had was very memorable in the upmost positive ways. We are very grateful for the entire team helping us this morning.

Kayla Apolonio I acknowledge as a whole that Shriners is an amazing organization. But I just have a foul taste in my mouth over the years. I was a patient of Shriners as a child and I feel as though they had throughly failed me. Doctors telling my parents to “wait and see” rather than give treatment. Or insisting that my condition as a child wasn’t as bad as it was. It felt like the bar was constantly moved for how sick I had to be to be treated and made it impossible to get said treatment until I had aged out of the eligibility for being helped as I came from a low income household. Maybe I remember it all wrong since I was so young. But hearing about how my parents concerns were dismissed, and seeing now the consequences of those dismissals have on my health just make me sad.

*Taurus B What a experience. I think this hospital should be considered a presidential hospital. They are so caring and theyre so thorough. The staff who took care of my son were they VERY best. So many names I wish I could name. The kitchen staff also was top notch. Also so professional and friendly. I can see why everyone has so many great things to say about Shriners hospital. They truly care from the beginning to end. Thank you ALL for everything ❣️

Eddy Cuisinier Going to a hospital for a child is always a tough experience but experience made this a good one. The place was clean and, from all appearances, up to date with all the technology required to treat children. Super friendly staff, who tried to connect with the kid and the rest of the family. Service done in a timely manner with doctors who took their time to deal with the child. My experience was excellent and, faced with another emergency, I would not hesitate to bring my child back here. On a different note, it is worth noting that parking is free while you are at the hospital.

Carol Stevens I love working with Providence a lot of great doctors that work there Im happy with holy family and Sacred Heart the only person I would not recommend anyone seeing is dr. Michelle Signs for anything....

Hannah Ward Midwives are very considerate and make sure you know what all your options are and then they leave the decisions up to you. The birthing prep classes are a God send for first time moms. Wonderful clinic!! Im very excited to have my first baby here!!

Dennis West I havent been to Deaconess hospital for almost 50 years when I had a major operation. It was a very good experience as far as what a good experience is for a hospital can be called. I came to Deaconess because of having reoccurring gout in many joints for the last 7 months. My experience in the ER was very professional and was decided because also my white blood cells were elevated they put me upstairs in a room and many doctors that came in to see me and feel that with him 24 hours of being here I have made more progress with all that have been taken care of through the 7 months prior to that. I probably have several more days in here but I am glad that my friends said that Deaconess was the place to go and I followed through. Just like in the movies when they say the best of the best at least in my opinion.

Matthew Richart Just had an operation done and was a resident on the tenth floor for a night. I was very happy with the care given. The nurses (from the leads to the assistants) were quick to respond, knowledgeable, and made my time in the hospital as enjoyable as it could be. Update (3/19) (Meant to update this sooner!) Stayed on the 10th floor again for about 9 days recovering from another surgery The nurses were all wonderful and i was well taken care of. I stand by my earlier rating of 5 stars and while i hopefully never have the need to return, would gladly do so and feel completely comfortable with the upcoming care i would receive.

Sandra Clark The nurses and doctors have a wonderful caring attitude. Everyone is always ready to help and comfort their patients. Very highly recommend for the best care ever!

A BE I cant recommend Dr. Dygert enough! From the moment I became a patient, I’ve been incredibly impressed with the level of care and attention I’ve received. She goes above and beyond to make sure I’m not only well taken care of but truly heard. Appointments are always thorough and never rushed, and I appreciate how accessible she is—whether it’s a quick question or an urgent concern, I always feel like I’m a priority. In the past Ive waited weeks to see my GP, but now I can text, call or schedule an in person visit and get in to see her in 24 hours or less (typically same day!) when something urgent arises. The personalized approach she takes to healthcare has made a huge difference in my overall well-being. She takes the time to explain things clearly, offer guidance, and provide solutions that make sense for me and my lifestyle. Not to mention that shes incredibly kind and makes you feel at ease no matter what situation might be. This is the best money Ive ever spent on my health - hands down. And since I dont have to go to urgent care anymore, in the long run Ill be saving money. If your medical needs go beyond a yearly checkup at the doctors, or you end up at urgent care a couple times a year this is an absolute no brainer. I would give her 10 stars if I could. :)

Cindy Brigham-Althoff Paula is the most thorough provider I know. She takes the time to really listen to patients to understand the course of their illness or health problem. She recently made a home visit after a week-long respiratory illness for me. Her service and caring is unmatched. Highly recommend!

Kristina Purkett I am so glad to have found Dr Paula Dygert. I have only had one visit so far, but already feel confident in her skills as a doctor and comfortable talking to her. She is genuine, friendly, takes the time to listen well and communicates clearly. It is clear she cares about each patient individually. I do not tend to enjoy going to the doctor, but Im looking forward to my next visit with Dr Dygert!

Adam Brigham-Althoff Paula has been an excellent doctor for my whole family. She has helped us so many times over the years. Highly recommend.

Plum Health DPC I met with Dr. Dygert and she is a med/peds doctor with 20+ years of experience - she is compassionate to her patients needs and is an excellent physician.

Cheryl Watson I have only seen a few doctors at Kinwell but recently had the pleasure of getting Emily Tseng. She is the best doctor I have seen at Kinwell and is an asset to establishment. She listens to her patients and she is very knowledgeable. Because of the comfort level this doctor has given me I will continue to go back to Kinwell. Thank you Emily!

Bonnie Cook I had an amazing experience with Dr. Tseng and her outstanding support staff. Unfortunately, after her departure, I quickly realized that the new providers show little concern for my health. In early January, I faced difficulties with prior authorization during a brief period when I had different insurance. The new provider refused to complete the necessary paperwork, instead suggesting that I take the medication preferred by the new insurance—Jardiance—and space out my Monjaro doses to every 10 days. This recommendation was not only unsuitable but also concerning for my health as a diabetic not on insulin. Jardiance makes me ill and frequently leads to repeated courses of antibiotics. Spacing out Monjaro, a critical part of my treatment plan, jeopardizes my well-being long term. Keeping my blood sugars level is an important aspect of longevity. It seems that patients only matter when they have BCBS insurance, and even a one-month transition with different coverage led to being disregarded. I didnt ask for an appointment - I asked for the normal paperwork. Asking for something as simple as prior authorization paperwork though was apparently too much. I am going on a search again - to see if there is anywhere patients matter. Unfortunate - Dr Tseng left - hopefully there is another one with her incredible attitude and comptence locally.

Birch Tree My previous Primary Dr., of 20+ years, had just passed away from COVID in the middle of the 1st year. I tried to go to clinics, which would not accept me, if I could get in, I was not known & knew no one. Dr. Lyles is such a gift. I hadnt had a primary Dr. for all of COVID, and until last week. He was kind, very compassionate, and definitely easy to talk to and communicate with. He asked for a few moments to took review my chart. He was focused & attentive to the notes. Then he asked questions, and he listened. He ask for specific clarifications, used effective communication skills!! He was patient, thoughtful, concerned and he had a caring personality, and a sincere interest in the patient-me. Be forewarned. He gives you homework! He expects you to work with him as a team! He doesnt "do it to you", but WITH you!! You are the focus of his exam, and he puts you front and center, you will be engaged in the dialogue, & your solution with him! You have a team in your health care. Susan W.

Doug Minick Dr Liles is a great dr. I was having symptoms that I couldn’t explain and was feeling horrible. He ordered a blood test. He saw my thyroid hormones were off so he ordered a full thyroid panel . Then after those results he said something isn’t right so he ordered an MRI of my brain. Turns out I had a tumor in my pituitary gland that was messing with my hormones and causing my body not to produce testosterone which explains my symptoms of aching joints, fatigue, feeling like crap most days, low libido. He pushed for me to see a neurosurgeon in Seattle at the UW pituitary tumor facility because it was out of network for me. Dr Liles worked hard for me and I owe him bigtime. thanks to dr Liles and the testosterone treatment, I’m feeling a lot better.

Jordyn Kim As a Premera member, I had high hopes for this facility. I was eager to get set up here for primary care after not having a PCP since moving to Spokane, and my initial visit was great. Staff were very friendly and thorough, but since then I have been greatly disappointed in the service. I had my health records sent over from my previous provider and it took over a month to get a response and follow up instructions. I even called to confirm the records were received in a timely manner. After finally getting a message back, it was determined I needed to be referred to a specialist for further evaluation. It’s been over a week now since I told them which provider I preferred and when I called the other office today to see if they received the referral yet, they said they had not. I am frustrated to say the least, and will not be returning for future care. If you value timely responses and feeling like your health is a priority, I highly recommend looking elsewhere. Updated 6/26/24: Provider sent referral to wrong office, even after multiple mychart messages specifically requesting it be sent to a specific place. Frustrated doesn’t even begin to cover it. Would give 0 stars if i could.

Liz Schmidt I’ve been with my PCP now for 2 yrs! I’m very happy with the care she has given me! She listens and is very knowledgeable when I ask her questions! She includes me with my medical treatment and never hesitates to prescribe what is needed to get me well! She’s always cheerful. Appointment availability is great and when I send messages to her, either her or her care team responds and resolves issues right away! Thank-you, Renee Mueller for the fantastic care! ; )

Tammie Honican They are kind, caring and professional! The wait time was only 10 minutes. And I like the fact that Kiaser Permanente has so many in house services, eyes, exrays, lab work and many more services! I would highly recommend this medical facility! I have been a member for 30yrs or more!

Jana F My husband and I have been patients here for several years and our first doctor (who was great) retired, so weve been looking for another one as good, and finally found one! Dr Odom is terrific, thoughtful, caring, patient and understanding. He takes the time you need with him, is thorough and makes sure you are ready before he leaves. The rest of the staff is great, too, and having the lab, X-ray, all there makes it easier to get everything done.

carrie connerley 15 minutes per patient is KP POLICY. Again a multi billion $$ health institution treating patients like a turn and burn item. My physician was amazing but KP policies show how little they really care about the actual patient care.

judson preece The people that work here are fantastic. They’re very welcoming and understanding of your symptoms and/or situation. They are smart, friendly, intelligent, and empathetic to all of your needs. It was very fast and easy to get in and out with a solution to what I was dealing with. I hope the employees know what a great job they are doing.

Jenniffer Cooke Perfect medical care. Wish this team could be our families primary providers. A family member went in for serious health concerns and this PA-C Tobias Lopez and the Medical Assistant Rita were fantastic. Detailed care, professional and personable, created a plan of action, kind and all without waiting for whenever the primary care office lets you make an appointment. Some things cant wait weeks. I appreciate my family members health being made a priority finally. This office really came through with great care.

Heidi Mills I really like these providence express cares and this one was no different. I saw Drew Rivera here and man, I wish this guy could be my pcp. I felt like he took his time, showed an appropriate level of concern, I just liked his manner, he was easy to work with, down to earth. I also really love that you can schedule a same day visit without waiting around, very easy and convenient.

Rachelle K I saw Bradley W. Hilliard-Lythgoe today and he was absolutely wonderful, thorough, and so kind! I always get the BEST care here. So grateful for all the hard working staff! Thank you all!

Angelica H I made an apt for them to tell me that they don’t take my insurance. Only place in town too money hungry to negotiate with Medicaid. Providence is such a corrupt Organization

Brittani Tyler Dr. Stanley Lee is the BEST!!! He needs more reviews. Our son is 3 years old and he has been a blessing to our family for the last year and a half. Phenomenal doctor who listens to parental concerns and genuinely takes them into consideration.

Amanda Stanton Been a CF patient of first Dr. McCarthy and then Dr. Lambert for years. By far the best CF Clinic weve ever been to (in 4 different states). I highly, highly recommend their Adult CF Care Team.

Tiffany Rohdenburg My daughter has seen Michael McCarthy for the last 13 years for her asthma and he is absolutely fabulous. Hes very thorough and explains things well. We drive over 2 hours to see him and its well worth it.

G W “Nickname” By far the pulmonary Drs are likely yhe best ones available in Eastern Washington and youre likely not going to find any lung specialist like the ones from providence unless youre living more west towards Seattle. I would have no problem recommending this place and their care team and doctors to another. Not much else to say besides that they are good doctors.

Jesse Grout What can I say about Dr. Anderson and his staff, I scheduled my appointment for them in February. They scheduled me for May 4th @3:30pm. somewhere in that time they rescheduled me for 3:00pm. I missed the appointment because they sent a letter to my house I never got, they called my phone and according to my smart phone said lasted 26 sec. and there reminder message only said the appointment was for 5-4 no time with that date. If you miss an appointment you can not ever be seen again according to Charly there scheduler even though they said they would call me back in 2 minutes to reschedule. The never call back and I had to call them and even after being transferred 3x to get the right office they said they would reschedule then. This is outrageous. I do not know how they stay in business. There phone system has been changed so many time my doctor had to personally find the right number for the referral and it still was denied 2x because it was to the wrong department. Ill update this link for I pulmonologist in the Spokane/CDA area that knows what there doing. You have been warned.

Rick ONeel what a great place to go, with a process that works so smoothly too !!! they were so good to me and they did their jobs so well, and no issues with my surgery afterwards either, very nice !!! And it was so quick !!! Dr. Lin and the nurses were excellent !!! And as a side note this isnt the first time Dr. Lin did surgery on me, he also removed my appendix in 2015. what a great guy to have on your side and with a staff like them backing him up, you cant go wrong, I had an excellent experience !!! Thank you so much !!!

Cathy Dernbach Dr Lin is an excellent surgeon . He explained to me what he did and what to expect . He was a joy to work with as was the staff at Columbia Surgical . Thank you Dr. Lin!!!

Luke Grayson I had to have emergency surgery over the weekend and Dr Lin is who was on call. The only thing he said to me was "this was supposed to be an easy case, they only said a 24 year old male appendictomy, not all these complicated factors." After surgery I was admitted for 3 days due to complications, I did not see him once. After discharge his name and office contact info was no where on my paperwork, so when there were more complications and I had to go back to the ER, that doctor had to hunt down his information, and called him. He was unavailable so his associate had to answer for him, disregarding the fact that I was running a 103° fever and my stomach was dissented, just told them to have me call his office in the morning and make an emergency appointment through them.

Jordyn Cook I visited Dr.Lin at the Cataldo office. He was very knowledgeable and answered my questions. The nurses the day of my surgery were amazing! From Kristen in the pre-op, Shawn in OR, and Lynnae in recovery I was very well taken cate of!

Johnson BillieSue (Bill) Dr. Lin is a grade A surgeon. As far as being a nice person no he isnt. I used to see and I went in with blockage symptoms and explained what was going on and that I couldnt eat and he Said "Well thats a good thing" then laughed. I walked out that day and never saw him again. I have/had weight problems and now going through WLS. He has a problem with overweight people. He showed me zero respect. If i went to the ER and needed emergency surgery and he was on call I would rather wait than have him anywhere near me. He also is known to throw things at nurses in the OR.

monica ziegler My 7 year old needed a blood draw and I wasn’t sure which one of us was more scared. But Karen the phlebotomist was the absolute BEST. You can tell she’s had years of experience in pediatrics. I didn’t catch name of the medical assistant that also helped but she was great as well. But they both made it a much better experience and this mama greatly appreciates it!

Danielle Chilcott The care my family member and I have received from Dr. Storehaug and his team has been phenomenal. Just today, I had called to speak to one of Dr. Storehaugs staff, and although doctors offices are incredibly busy, staff took time for me. Im so grateful we have them.

Abigail Dussell Samantha Todd is such an incredibly NP. She is knowledgable, caring, takes the time to really connect, and has always gone above and beyond for my son and I. Im heading into nursing (and constantly diagnosing myself with everything we learn about in school), so I know Im a total pain, but she has never once made me feel rushed or silly for worrying too much. She runs down every reasonable possibility and has kept me on track despite some complicated health problems that I wouldnt trust many providers to help me with. I adore her, and will tell anyone that asks to go see her (and quite a few of my friends do!). Her medical assistant Cayla is just the sweetest, and fantastic at her job. My son adores her, and even though he hates needles he trusts her completely. They make my life so much easier.

Desk Master Went in for my annual wellness check today and had a great experience. Saw Nick and he addressed all my concerns. I got a flu shot and didnt even feel it. Had labs and blood was drawn painlessly. Was done in less than an hour

Lane Jasper Dr. Yang (pronounced Young) is always very attentive to my questions and concerns. They always act fast if I need a refill or something med related before going out of town for my job. Always a great friendly staff and I haven’t ever felt rushed through the system like I have in previous years with other doctors. He actually cares and speaks to me like the adult I am and listens to my questions and genuinely cares about my health! Thank you Dr. Yang and staff!!! L.J.

Carolyn Stolle Dr Lahtinen has been seeing me for the last 15+ years. He always takes the time to go through all I have going on. I have a spinal cord injury, central cord syndrome with a cord injury after I had a the first surgery where I hemorrhaged. Hes been there every step of the way through the last 7.5 years. Christy Is the very BEST. Ive been able to cry on her shoulder and laugh with her through good times as well as bad times. That office is the best in Spokane.

shelleysue Maxwell I love my doctor (Lahtinen)! He is an awesome doctor! I have been seeing him for years. I hardly ever have to wait in the waiting room, and if i need to see him I can always get an appointment same day or the next, my choice with my doctor! The staff are always very nice! I have very many medical issues, and he takes care of all of them!

Jeanne Peterson i find it very disciminitory to refuse a new patient because their on pain management. I asked for a "Family doctor" not a pain doctor, I have a specialist for that and dont need a family doctor to prescribe me pain medicine. So to tell me your accepting new patients then refuse to see me for the simple fact I take pain medicine is nothing more than discrimination. If I was a diabetic an taking insulin would you turn me down or do you only turn down the ones that need pain medicine to have a quality of life? Guess I should be Thankful you turned me down as I would rather be established with a doctor that still BELEIVES in the oath they took when becoming a physician.. I could never in good faith recommend a physician that refuses care to a patient based on the medicine they take.

Jessica Melvin Callous, no actually helpful medical advice. As a healthcare worker, I expected more. I’ve seen a lot of doctors, he took the cake for the worst one. I went in for a very sensitive subject and I was met with a lot of “I dont knows” and run around answers. I was not actually asked any details about my medical history with him. No questions actually answered, and wasn’t even able to tell me the side effects of taking a medication or a similar alternative.

Doll MyEyes The schedulers, front desk staff and patient advocates never answer their phones and they are many weeks behind on everything! DONT point this out or point out anything substandard or they will retaliate by telling you one thing then immediately changing it, giving you a fast appointment then immediately canceling it and rescheduling it far into the future and other such retaliatory and unprofessional behavior!! Seriously! It makes a person wonder if the Doctors also have such low levels of personal professional performance!! They dont seem too... But such unilateral poor performance of staff can only be caused by similar lack of professionalism and dedication in those that manage said staff!!!

Jane Morton I have been a patient of this practice for about two years now and they are amazingly responsive, professional, compassionate and caring. I Love Megan Vulcan. She goes out of her way to make sure that she hears me and responds to me and genuinely cares about those in her care. I recently dealt with the office manager over a billing issue and after two weeks of arm wrestling with insurance companies and billing companies Catherine stepped up immediately and listened and responded and genuinely cared. This is a rare and unique group of people and I highly recommend them.

Rachel Foye The providers are great, scheduling was very inconvenient and the case managers in my opinion are very unhelpful. They really drill it in you that they will be your providers and walk with you during the whole process and after. However after the surgery if you have complications the best way to communicate is through MyChart they say. I get adidferent person that answers my messages everytime and never any help. I just go to my PCP now even though its all surgery related.

Jay Dee I had all paperwork completed and was told the next step was to schedule a consultation. Over the span of 6 weeks I called 4 times to try to schedule a consultation. I left a message each time for Amanda. I never received a call back from her or anyone to explain the status of my process. When it comes to my health Id rather travel a little bit further to Tri-Cities for peace of mind that Ill get the best care. My experience with Rockwood is that they are unprofessional and unreliable.

Toni Tusken Karen the RN is lazy and rude as all hell. I can tell she doesnt care about other peoples needs. Im gonna report her I dont want someone with a lack of compassion caring for me. No I wont call the pharmacy for you, thats your job.

David Smith Ive been taking regular physical therapy for my back and shoulder and have had three different therapists. All are friendly informative and careful not to overwork me or cause unnecessary pain. The desk staff has been very helpful in making the 14 appointments I require and quickly got to know my face at check in making me feel welcome and respected. Even when the waiting room is packed my therapy always starts and ends on time with no unnecessary waiting. Thats a rare find in anything medical these days. Yesterday I had an EKG done in the cardiology clinic and I was taken back 10 minutes early and finished in under half an hour. Providence is running a tight and efficient ship over there.

tlind26 Providence hospital in the valley is by far the best hospital in all of Spokane County. The people are friendly, youre not treated differently because of race, age, ability to pay, no insurance. They treat everybody the same, besides being professional, kind, caring, they are all extremely good at their jobs. I would go here before any place else.

Rocky Smith Urgent care was busy at opening, 8 people in line in front of me but thats expected! I usually go for labs here and its often busy also. I visited cardiology last week and they were quick and efficient and Dr Lee was impressive wth what she knew about my issues and made me comfortable talking wth her! I recommend Providence Medical Building for many of your needs!

Brian Pring I received an echocardiogram and Providence wanted to charge me for outpatient hospital services instead of what this is, which is a diagnostic test. Their billing staff wouldnt even discuss this with me. I had to seek assistance from the Washington State Insurance Commissioners office to get this charged correctly. I will discontinue my care with Providence.

Jason Blain The staff were polite and effecient. We entered and were promptly helped and given directions. It was fast and convenient. This seems like an excellent place to have lab work done.