5 /5 Birch Tree: My previous Primary Dr., of 20+ years, had just passed away from COVID in the middle of the 1st year. I tried to go to clinics, which would not accept me, if I could get in, I was not known & knew no one.
Dr. Lyles is such a gift. I hadnt had a primary Dr. for all of COVID, and until last week. He was kind, very compassionate, and definitely easy to talk to and communicate with.
He asked for a few moments to took review my chart.
He was focused & attentive to the notes.
Then he asked questions, and he listened. He ask for specific clarifications, used effective communication skills!!
He was patient, thoughtful, concerned and he had a caring personality, and a sincere interest in the patient-me.
Be forewarned. He gives you homework! He expects you to work with him as a team! He doesnt "do it to you", but WITH you!!
You are the focus of his exam, and he puts you front and center, you will be engaged in the dialogue,
& your solution with him! You have a team in your health care.
Susan W.