Emergency and Trauma Care in Tacoma: St. Joseph Medical Center - Tacoma (WA)

4 /5 Nadia Helmy: As someone who has been to the ER many times (mostly for others, but including myself), St Joseph was not a bad experience. I checked in mid-afternoon, was triaged within 30-45 minutes, in which I immediately spoke to the Doctor who assessed me. My immediate needs were addressed with compassion, and my imaging was done within 2 hours after. An additional hour of wait to have my results. Which all in all, is not terrible and I would consider fast - I was anticipating a 12 hour wait at least. The only critique I have was that my next steps and care plan was incredibly rushed and unclear. However, my imaging was completed relatively fast with diagnostics, which I am thankful for. Again, my expectations were incredibly low through my many ER experiences, but St Joseph’s managed to get majority of the job done in a somewhat timely manner.

5 /5 Jessica Tipton: I was in the ER from about 3pm today with my son who broke his arm. Every single staff member from triage, to radiology , rns and respiratory staff was 10/10. Very communicative with whats going on, kept me included and everyone even checked on how I was doing . Also want to give props to whoever came up with the cup under a popsicle for kids so it doesnt leave a big mess. My son couldve potentially had surgery if relocating his broken forearm if needed, but the attending doctor did a phenomenal job and best case scenario. Very impressed with my visit . I was also in the ER a week prior to this for my other son needing to have a wound glued to stop bleeding and had a very positive experience as well. Medical staff are often under appreciated but my experiences recently were very satisfactory