Hi-Land Garage - Kennewick (WA)

5 /5 Swaggy Nerd: I can’t say enough about this place. I called to see how much it would be to have a diagnostic run on my car as it was showing signs of overheating. Charlie took my call and went through a lot of simple diagnostics over the phone, having me try different things to see if they resolved the problem before bringing it in and paying money to get it checked out. That alone let me know this was the place I wanted to take my car. Even though the simple fixes didn’t work, I appreciated all of his effort before I paid any money. When I brought it in, it was a very quick process. It ended up being a pretty big job, as it was my radiator. They charged very reasonable rates and got it done quickly. The lady at the front desk was very friendly also. Overall, five star experience!! I will return to Charlie and his crew in the future and I highly recommend them to anyone with car trouble.

5 /5 Ty Adamson: I can see why Hi-Land has such a great reputation, they take great care of their customers! My truck was making a humming sound towards the front half of the vehicle, after being assured from a different shop that it wasn’t a wheel bearing and that it was the transfer case, I came and got a second opinion. Well who would thought that it was my left wheel bearing and partially my rear differential that was making noise. In the end, after having my truck at Hi-Land for a couple days and getting it back; it’s much quieter and drives like a dream now. Good prices, reliable people, I highly recommend taking your vehicles here!

5 /5 Mike Meyer: This was the second time that I had them work on my vehicles. They offered outstanding service and knowledge and Charlie went out of his way to do the work so we could use the pickup. I highly recommend them!

5 /5 Karen Pierce: Last night I opened my driver side door, as a wind gust blew it out of my hand. It snapped open, and bent the edge of the front quarter panel. The result being I could only open it about 10 in, to slide in sideways!! I wasnt sure what it would take to fix this, but I thought it would be expensive. Called Highland garage this afternoon, and Charlie came to my rescue. With his know-how, he managed to pry the dented edge back, and saved the day. Problem solved, and Im so grateful. Many thanks:)