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ēŗ§ęé±ļ¼: I want to express my heartfelt gratitude for the exceptional assistance I received from Michele, a front desk staff member at Kaiser in Lacey. When I visited the Occupational Health registration desk in early January, Michelle went above and beyond to help me. Her kindness, patience, and meticulous attention to detail ensured I received the care I needed that day. Without her, it wouldnāt have been possible. She truly felt like an angel.
Since last summer, Iāve frequently visited Kaiser for various appointments. Every time Michele assisted me with registration, I was always greeted with her warm smile, positive attitude, and outstanding efficiency. This January, when I required special assistanceāespecially since English is not my first languageāMichelle once again went out of her way to provide support. She is incredibly intelligent and quick to understand what I needed, which made the process much smoother.
I am deeply grateful that Kaiser has such an extraordinary team
member like Michele. Her level of patience, kindness, and willingness to help sets a high standard. If all staff members embodied her qualities, every experience at Kaiser would be exceptional. Thank you, Kaiser, for nurturing such an outstanding employee!