4 /5 David Williams: The care provided was excellent.
I am a family member of the patient. The accessibility and parking is horrible, typical of downtown Seattle. It would have been very helpful if the visitors parking were accessible. It was closed with no signage, so everyone had to make a U turn in a very tight entrance .
The cafeteria cook called in sick, there was no one to take his place so... no hot food. This is 100% a management failure. This means I had to leave the Buck parking and pay again. Then walk 2 blocks up a steep hill to enter the hospital through the only available entrance, emergency.
The cafeteria did not put up any signs that hot food was unavailable. I was told to come back at lunch time to ask for my $8 refund. Again 100% management failure.
If you get confused do NOT take the stairs. It will lock you in the stairwell.
No designated smoking area on campus. With only one way to access the building, leaving me with a choice, break the rules or walk 2 blocks away. A second entrance would solve that issue...... management....again.
