Chestnut Auto Repairs & Towing - Redwood City (CA)

5 /5 Sallie Dignin: My experience with Chestnut Auto repair was very positive. I had initially taken my car to the dealership but ran into some problems with them honoring my third person warranty and as a result and reading the positive reviews I ended up choosing Chestnut Auto repair. I had my car towed there and they were more than helpful in working with my warranty company and me and very considerate of my situation as I was not in the best place financially yet it was important that my car get fixed. In my opinion they went the extra mile that probably most places would not have done. I appreciated how much they kept in touch with me as repairs were being made and very happy with the results. I highly recommend considering using Chestnut Auto repair as they were very easy to work with and were a very friendly and understanding staff.

5 /5 Ernest K: I called on Wednesday needing an emergency fix for a road trip on Friday; from the tone I called to see if they could fit me in to the time I drove away with a roadworthy car was around two hours. They might not always be this fast, but knowledgeable and professional staff, willingness to accommodate, and a pleasant, family atmosphere made this the best car maintenance experience Ive had in forty years. I look forward to working with them in the future.

5 /5 Judy Gerleman: Chestnut Automotive is a repair shop you can trust. They are old school in the customer service department thanks to Carrie ant the front desk, and I really like that! I got my oil changed while I waited which really impressed me! It’s a large, clean, organized shop that takes great care of your vehicle, and they won me over. I’ll be getting my 30,000 mile tune up there very shortly!

5 /5 Chris Graves: I planned on handling my own tune-up and radiator fluid treatment but when I saw how much Id have to remove to reach the spark plugs, I decided to let pros handle the work. I contacted Chestnut Auto and that got me in within an hour of the call. The inspection of my vehicle was quick, and within 30 minutes I was advised that my radiator had a leak. I asked them to replace the radiator, and they went out, found the parts, and had it replaced the same day, along with the tune up and other things I asked them to do. The work was good quality and the communication was excellent. Ill add they use an online system to send quotes for repairs, and you can authorize the repairs online as well. Very convenient. When I picked up my truck, they informed me that the next work Id need to have done was replacing the control arms. They provided pictures to show me what the problem was. They were very thorough, and I believe their charges were reasonable, considering all the work they did.

5 /5 samvedana agnihotri: Context- my car got into accident and it required the bumper to be changed and quarter panel to be repaired, which was preexisting damaged. In panic , I called the nearest towing and repaired shop, which happened to be Chestnut Auto, and right from the beginning, I was provided the right support and care be it showing compassion to calm me down or being understanding of my unique insurance situation and providing me with the most reasonable and economical course of action for repairs. Needless to say that job done by the folks to restore my car was incredible and I am very impressed with the work! Thank you!