CPMC Van Ness Campus - San Francisco (CA)

5 /5 Sarah Ryherd: I came in here through the ER at 3am on a Sunday and was so nervous but all of the staff were so incredibly kind and put me at ease. It wasnt crowded so I was seen quickly and immediately got a bed with hydration and pain medication which helped a lot with my discomfort. Some initial labs came back not looking so good so they promptly admitted me. I got a lovely room on the 9th floor with great views of the city. My whole team of doctors worked so hard on my weird symptoms and labs to come up with a solution as quickly as they could. Thank you to Dr OConnell, his advisor who I regretfully dont remember her name (it was a lot of information), and also Dr. Guy for being so communicative, kind, and helpful. I really appreciate all the time you took to do tests and try to figure out what was going on. The real superstars, though, are the nurses who looked after me for so many hours in there. Thank you so much to Ysabelle, Danielle, Shane, and Olivia on the 9th floor who so gently and carefully took care of me. What could have been such a nightmare visit, because the healthcare system is difficult, was made so much easier by their kindness.

5 /5 kmaintl L: My 1st surgery, which was a brain surgery yesterday, at Sutter Health CPMC Van Ness Campus and this is specific reviews for ICU nurses post surgery. I had RNs Stephanie Brown overnight post op and Catherine Constantinesco all day after in ICU and if anyone could make you feel like your recovery is important were these 2 RNs. Each did everything, total care. Good patient relation, care, and you never felt like they wouldnt bend over backwards to get you anything you needed. NP Alex was part of this great team and he shared all info with our team of doctors that were monitoring me. After my surgeon gives me the news that they could NOT get all the tumor, it was refreshing to get this quality of care. I hope this review is shared with their nurse manager and them.

5 /5 Maria Frolova: Went into ER for high blood pressure and ended up in ICU for a different reason uncovered as the doctors ran the tests. I have never been to the ICU before so it was all new and scary for me. I have to say if something ever happens again, I would only go to Van Ness campus. The staff is fantastic, everyone (and I have met a lot of people) are very professional, patient (I can be a handful), friendly and positive. The facility itself is great, single occupancy rooms, very comfortable, new everything. I loved everything - the quality of care, the quality of people, the quality of facility. I do hope to never be admitted again for any reason but I am very happy San Francisco has such a great place for people who run into serious health problems. It’s a gem.