5 /5 Travis Aborn: Where to begin…
I’m in town to see some good friends when our SUV wouldn’t start. My buddy who I’m staying with refers me over to Concept Motorsports, which is where I had my vehicle towed. They were scheduled out five days, but due to the circumstances of me being out of town, they took a look at my vehicle right away and fixed it. I was taken back by how professional, understanding, an empathetic they were two our situation. They were so friendly the store, I wanted to hang out there all day hahaha.
Then the unthinkable happens, my car has a separate issue while we are still in town and breaks down a second time (I drive used cars, comes with the territory). I once again have it towed over to Concept, and once again they get to work right away and this time it was much more complicated, as the problem was not easy to diagnose because it was electrical. I initially thought that I would not be able to head home over the weekend because they are not open on the weekends. To my surprise, I get a call from the owner Joe who stayed after hours to continue working on my vehicle until he could fix it. What’s more, he came in on Saturday when he’s off work and met me at the shop to give me my vehicle back so we could drive home. I have never met a mechanic who went so above and beyond to help out someone in a pickle.
You are not going to find better auto mechanics in Grass Valley. Joe and his team know what they’re doing, and they are so friendly which is a rare attribute with mechanics ha ha. I wish I lived closer so I could have them always work on my cars. Thanks for everything, and I’m sure your business is going to thrive with your shop’s work ethic and kindness.