5 /5 Jeska Cabacungan: Summary: in and out 12:37pm- 2pm quickest service I’ve ever had here… and I’ve come for various reasons over the years for my entire family.
Back story… stepped on glass in our parking lot. I had Birkenstocks on and the 2 inch glass went through it all.
My body went into a numbing shock as soon as I pulled out the glass. A friend drove me to the ER. Got checked in at 12:37pm. Triage was very quick they ordered a x-ray for my fetch to make sure there is no class left over in there put an order in for a tetanus shot And asked that someone help clean up my feet with all the blood. I was quickly seen to clean up my feet, so they could be the site of cut. As soon as I was done getting my feet cleaned X-ray technician “Just Jeff” Was there to take me back and take images this happened all within 15 minutes very impressed. I’ve been to Tri-City before in the ER, and normally would take hours along before being seen, acknowledged, Or to get anything done. Seems as though they’ve implemented a faster way helping patience. I completed a few questionnaires, answered a few things from them. Was taken back for a tetanus shot and waiting another 30mins before the RN Melanie looked at my foot again prescribed the antibiotic. Waiting for discharge papers and was out by 2pm exact. Ps Aunty Tuili Polynesian lady was so sweet and got us some water and others. She definitely keeps the spirits high and has a calming patient Ora about her. Thank you Emergency Staff! ….
You’ve up’s your game by making those coming in feel taken care of, seen and not feel forgotten.
