5 /5 Kim Heater: UPDATE::
I have been getting excellent care here up until recently. I unfortunately have had a few visits due to out of control migraines. I am now getting attitude from the nurses because I have to get ultrasound ivs. Tonight 7/31 came in due to an abscess on my stomach. The doctor was extremely rude and had absolutely no bedside manners. He mashed on the abscess and didnt care that it was hurting so bad. Told me he was going to give a shot of antibiotics and give me a topical antibiotic. He refused to give anything for pain. I know what they were thinking and I am not dumb. The registration lady was so nasty and rude. I dont know what happened from the last time when they had all my correct information to today but nothing was right. The address and phone # I never heard of it. Then she never asked about insurance and wanted me to sign saying that I was self pay, NOPE. I told her I had insurance and she said I never said anything, again NOPE. She left and came back saying its in there. The nurse gave me the antibiotic shot and I left. I am feeling really bad and now thinking they gave me something I am allergic to. I am not going to be happy if I have to go to an er again. Now I cant see any of my records, does not show I was even there. Its never been that way. I hope no one is messing with my record because I am going to inquire about this. I have never been so disrespected.
dont understand why they do not have better reviews. I have come to their facility multiple times due to severe migraines. I have been treated so amazing every time. Every doctor I came in contact with, the nurses that treated me and everyone else was so kind and understanding. Sometimes they may be busy and it takes awhile to get seen but that is pretty much everywhere. They know what works to make me feel better and gets me done so I can get home to rest. This is the reason why this is my hospital of choice because I actually get treated with respect and dignity. This is the healthcare that we need. I wish I could name everyone that I came in contact with but I dont remember them all but they know who they are. THANKS so much for being so kind, understanding and passionate in the work you do!! Its definitely noticed. I hope they see this review because I truly think that they are not thanked enough for doing what they do on a daily basis.
