5 /5 Heather Jeter: Today was my first visit. I had came in yesterday hoping to be a walk-in however I came during their lunch break. The lady at the desk was very kind and set me up with an appointment for today, because I had to go back to work. When I came in for my appointment today, I had a very short wait, the staff was very friendly and so was Carlos Fernandez. Everyone was kind and respectful and I felt I was taken very good care of. My primary provider has recently passed away and so I was looking for a new doctor. I have switched to Pronto Care and I am looking forward to a good experience based off of how well everything went today. As a side note, the lobby is absolutely beautiful and has such wonderful woodwork in it and was all decorated for Christmas. The office is very clean and the staff was super friendly. I really felt like the staff was very caring.