4 /5 Peace Love: In the beginning, it was a little rough with the front desk but once I realize that she was overloaded with task and pretty much was the only front desk. She really had no help. I begin to understand her shortness and at times rude approach. I was a new patient at the beginning I thought she was rude, standoffish and not helpful. Once I did go back to the doctor He was great, he’s what kept me coming back. One day I had an appointment and I came in. I saw how busy she was and I just acknowledge that “hey, I know you’re really really busy and you do a lot here and I just want to thank you for always helping me; they should have somebody helping you. She put a smile on her face and said “you’re welcome” and since then she’s the most helpful person that I can ask for in a doctors office. There’s always room for improvement in all of us. Sometimes you can’t get out of people what you want by giving back to them what they give to you. I can’t fight fire with fire You don’t combat rude by being rude. You combat by being kind to the other person who’s being rude to you. One never knows what’s going on with them and how much could be on the person so sometimes time just think about it before you write about someone being unpleasant you never know what people are going through and of course that’s not the place to experience rudeness, because we’re not well people coming to see doctors so coming into a pleasant environment it’s healthier more than dealing with someone rudeness. My health is my number one priority. Sometimes we have to do what’s best for our health.