4 /5 Taylor Stubbs: I had a good experience with this surgery center overall. Dr. Blass was exceptional, and the surgery went smoothly. The staff were incredibly friendly and attentive both before and after the procedure, readily answering any and all questions.
The only reason I didnt give a full five stars is due to the post-op process. While not terrible, it could be improved. Patients arent allowed to see their spouses or significant others immediately after the surgery. Instead, the staff bring the recovering patient out front and instruct you to get your car.
I insisted on seeing my wife because I knew she would be disoriented from the anesthesia. Im glad I did because they were giving her important post-op and recovery information that she couldnt fully comprehend. Consequently, I missed some details because she later couldnt recall everything they told her. This is my main concern with their post-op process: vital information is given to patients when they are not in the best state to retain it.
I believe the center should either allow significant others into the post-op area or have a nurse come out to explain everything and provide an opportunity for questions. The current approach feels rushed.
Despite the post-op experience, we had a great experience in all other respects. I would recommend this center and would choose it again.
