5 /5 Jim Fody: We were coming in from out of town to buy a car which needed new tires before driving it home (sidewall damage and eight years old). They helped me select tires for the car and ordered them for me. They contacted me a couple of days prior to my arrival date and advised they had received my tires. When we arrived they worked quickly to get the car in the shop and take care of the tire change. The techs advised me some of the lug nuts were in bad shape and showed me the nearly rounded shoulders and offered some solutions. We opted to change all the lug nuts to new ones. I am very satisfied with the service by the techs and the office personnel who, in my opinion, went beyond in the search for tires, communication, professionalism and kindness.