Capital District Psychiatric Center - Albany (NY)

5 /5 Andy Crowley: We were a little unsure when we pulled up but the pop up event was was actually very real and scary. We had never done one of these themed escape rooms before and neither had any of our group but it was awesome! Doing it in a real operating psych hospital was interesting. One of the actual patients stepped in and helped us get out of room 5. We thought she was an actor until one of the workers came and removed her. I didnt like that they only took cash because on the website it said they took apple pay. I signed up for their newsletter because I cant wait to do another one of these Midnight Loony Bin Escape Rooms next time I come to Albany!

4 /5 Wendy Scott: I have a loved one staying there and the staff has been wonderful and always answering questions for any issues I have to ask . Keeping me informed of his medical needs . Parking is in a I think 9 story parking garage and level 7 and higher are for visitors . I was able to drop off clothing , toiletries and money order for his snacks at the front . My only complaint was when I asked the security guard for restroom he pointed to a door which was the exit of the facility which was not nice all he had to say is no restroom I am editing this review . After my loved one left the facility he told me a lot of things that alarmed myself about this place . 1st of all it’s not a vacation being there but worse then jail and this recent review is coming from someone that was a patient . In the morning when you leave your room , the room will be locked the whole day so as a patient you will have to stay in dayroom for whole day . 2nd . If you have to use restroom you need to find a staff member cause always locked now I understand for safety but staffing is bad as well the staff members are scarce and not very nice I was told . My loved one got a blood clot and was asking for a nurse to help him with the pain he was feeling and thank god she finally listened they rushed him to Albany med in time to save his life . Very scary and he said they don’t give you any water throughout the day . Because my loved one has serious pysch problems I am worried he going back inside and for longer and I will be contacting his councilor daily make sure his needs are met