5 /5 Tracey Kennedy: I would like to say I spk to a rep today and she went above ans beyond the customer service experience. Her name is Catherine Egenes. I was on the phone with a call ctr rep by the name of Bonnie. Who gave me all of the wrong information. By the time I got to Catherine I was angry. But she assisted me and my son was able to get his PCR. Thank you Crystal run for having Catherine Egenes on your team. She is a Rockstar!!!!
