Sapphire Nursing and Rehabilitation at Goshen - Goshen (NY)

5 /5 barrysb54: Our friend who has been in Sapphire for a couple months is well taken care of. The nurses and Aides are very lovely and attentive . We appreciate them all…

5 /5 matthew goetz: I am the caregiver and son of 2 parents who are very ill. I relocated from New York City to live with so they could receive proper care at home. This review involves my father who, at 88 years of age, suffers of ALS (Lou Gherigs disease). Not sure where to begin; will start with names. First the administrator Adele is fantastic beyond words--ALWAYS available and approachable -- Im astonished that the top management of a facility is this hands-on and so easy to speak to. The other names: Shimmey, Andrew, Jennifer, Patrice, Akash, Vicki (if Ive left others out, my apologies). ALL of these individuals are top management and they approached me to make sure everything with my fathers rehabilitation experience at Sapphire was going well. My heartfelt thanks to them for a hands-on approach that surpassed my expectations beyond imagination. The rehabilitation care my father experienced after his hospitalization was excellent. This was the first time my father was in a facility and that was the only obstacle. He simply wanted to be at home (which is completely understandable). I was hoping he could stay in the facility a bit longer to receive the exceptional rehabilitation care he was receiving (for about 2 weeks), however, he really wanted to get home and the mutual decision was to have him discharged to home. I found the staff on all levels dedicated to the job they were doing. I suspect there may be some negative reviews, and, who in the life has not had bad days or made mistakes. From what I saw (and I visited regularly) everyone was committed to my fathers well being and rehabilitation. Also, the facility is clean and does present as a facility -- they have very "homey" and agreeable areas where residents and patients can participate in activities and socialize. I even asked them if I could stay there after my father left. Of course this was tongue-in-cheek, and, there was some truth to it; they create a very pleasant livable environment. I would not hesitate, if need be, to have my father go there again for rehabilitation; or, even for myself if I needed rehabilitation. On behalf of my family, thank you all at Sapphire to help my father improve his condition!

5 /5 Michele Chirico Brown: My mother is currently in rehab at Sapphire. Last year she was in rehab as well. Entering in a wheelchair and walking on her own two months later. The staff is made up of loving and caring individuals. PT is outstanding. The nurses are unbelievably efficient. I would never send my mother anywhere else. I highly recommend Sapphire.

4 /5 Dee dambra: The is my first review of Sapphire since my Mom was taken into Sapphire on Friday, January 12, 2024. I’ll update this down the road. Like any business, none are perfect. But when it’s your Mom or Dad, everyone wants their parent(s) to have five star care. Since January 12th we had about three incidents that needed to be addressed and changed. The administrator, Adele, the lady that took my Mom into their facility, has come through for us for each situation. My Mom, not expecting, or happy about being in the position she is in right now (health issues came up, an unexpected accident that occurred that was out of our control) is getting wonderful physical and occupational therapy while at Sapphire. It’s her favorite part of the day, which is a plus since that is the reason she is there. So thank you so much to Adele for addressing the issues we had & for helping to make my Mom’s current visit at Sapphire more comfortable. She’s happier now & able to sleep better, which helps her to be stronger & motivated for her p/t & o/t sessions. June 16, 2024 This is just an update - June 16, 2024 - My mom was released from Sapphire back in April. Everyone at Sapphire was just wonderful to my mother. She made so many friends amongst the employees and other patients. My mom is home now, getting around but still wearing a neck brace & will need surgery on her neck because it didn’t heal as well as expected. Her rehab was not going to or expected to fix that injury. So the point of this second review is to just express how thankful I am to the team at Sapphire. Six months ago we didn’t know if my mother would walk again, but thanks to EVERYONE at Sapphire, in April she walked out of the facility with her walker & her belongings for me to take her back home.