The Best 19 highly rated medical facilities near El Paso, TX (Page 2)

Poncio Gonzalez Dr Eleje is a great doctor with lots of knowledge. Always caring for his patients.

Diane Queue Dr. Eleje is the absolute BEST. He truly loves what he does. He is so knowledgeable and professional.

Lenora Southerland We love Dr.Eleje and his amazing staff! He is very thorough and caring. He listens to you and works with you in your care plan. From making appointments to calling for more medication, his office is well organized. We are so blessed to have found him.

Joy Caloca Best family doctor el paso ever. His nurse practitioner super nice and they explained everything. I was referred to all the specialists I need. Best Medical Doctor. Get into the building parking and they will validate your ticket.

T Porter The office staff is horrible. I always thought the purpose of a Dr and the staff is to assist you. And help medically. This DR and his stall definitely don’t do that. I called to see about swapping my pills the dr prescribed due to it not being covered on my insurance. And the office staff acted hostile and said it was my fault I asked for that. She refused to allow me to talk with the dr stated I need to make another appointment to get a different prescription. Seems all they care about is making me pay a copay for my visit. This is the worst dr office I highly recommend staying as far away as possible. 0 Stars.

Norma Torres He used to provide better care, and compassion was a key aspect of his approach. Now, appointments are only with nurse practitioners, and each visit involves a different person. During our last visit with the doctor, the consultation felt rushed and careless.

Rebecca Miranda I used to love this clinic, however having to wait over an hour past our appointment to be seen while sitting in a lobby that is jam packed just doesnt sit right with me. I will be doing myself and my family a favor and finding a new pediatrician, because these wait times and the overbooking is just not it.

Andromeda The waiting is horrible. I’ll sometimes be there for 2-3 hours. I also don’t think I’ve met a worse Dr. than Dr. Monica Hernandez. She is just lazy and makes the front office do everything. Seems she doesn’t care about her patients and wants to get over with all of them. When I get her I need to schedule an appointment all over again, since she just does things wrong. On the other side, Dr. Lorraine Mata is amazing. She’s so caring about her patients and takes her time to make sure everything is done correctly. Would recommend going with her! I love her.

Paola Garcia Great services , excellent doctors, and the offices are always available for same day appointments. The only thing is that sometimes the waiting times are extended to 3+ hours.

Jackie Robles My son has been a patient for 4 years now and this wait time is just ridiculous 3-5hrs only waiting. The clinic was pack of people. Zero organization, people standing. And the receptionists with a mad face. No one can even ask a question cus there already with a face. I love Mr Boadella his a good doctor but this all of this is just ridiculous.

Brianna Rodriguez Would give this zero stars if I could. Normally I don’t post reviews because I know it’s difficult for some businesses, but I want to warn people about the clinic. I came in as a new patient and the staff and nurses were kind when I first checked in I was called up to the desk about four times asking about my insurance and then I was taken back for the my vitals and sent back up front to wait for room to be called then another nurse and came and got me and asked for my vitals again, but I told her I already had them done. The office also isn’t very clean and very disorganized process. Finally, I got back to the room and the doctor came in. And since it was my first time, I expected to be greeted, but she came in talking on the phone about another patient and left the door open while I was undressed from the waist down, my husband had to close the door! Complete invasion of privacy from a doctor, which I thought was unprofessional but I continued the appointment. She then began to ask me what I was here for and I mentioned I was having difficulty with my cycles and haven’t gotten my cycle in four months she preceded to say “then what are you here for” I again told her I was concern about not having my cycle. She began to ask routine questions because I had had a baby a year ago. I was in the office with my husband who began also telling her I was experiencing extreme fatigue and difficulty eating. She looked back and me and laughed and says “it doesn’t look like she has difficulty eating”. Shocked I just sat there (mind you I’m still undressed from the waist down), trying to hear what she actually said to me and even my husband was quiet because he and I couldn’t believe that she had said that. I had struggle with trying to keep the baby weight off since I had my daughter and that is the thing that broke me from the inside, and hearing it from a professional made me feel terrible inside. I should have walked out right then and there. She proceeded to exam me and comment on other parts of my body such as my legs not being shaven. After we left the office with no answer I got to the waiting room and started crying because it was the worse experience I have felt in my life and just left without checking out. Clearly the doctor isn’t considerate of peoples feelings and doesn’t do well with new patients. Was my first and my last time there..

Erika Castano Dr. Mokonchu is a caring professional who goes above and beyond to help her patients. My mom and I have been her patients for several years, and have only experienced good care and excellent bedside manners. I also appreciate that I get appointments right away, no long waits. Her staff is caring and very professional too. Highly recommend Harmony Women’s clinic.

carlos amanda (Carmanlos) Worst clinic ever. All they want to do is charge insurance and don’t remember your name after an appt. I went for one appointment and after they couldn’t remember my name I notified them I changed doctors. They kept calling telling me they needed to give me my results for lab work. I informed them I changed doctors. I then stopped answering their calls and completely ignored them. They scheduled me for an appointment on June the 6th at 10am and I called and told them I would not be able to make it due to school schedule issues. She then informed me she would be able to call and tell me my results over the phone and still charge my insurance for providing me with results. which I still did not answer or reply. I received an email at 10pm on June 10th stating the appt was completed for June 6th 2:45pm. First of all that wasn’t my original appt. Secondly I never attended this appointment so how come I got a confirmation email. I will be in contact with my insurance about this mistake. When I tried to call the office they told me they couldn’t do anything. They are just an answering services and that they wouldn’t be back at the office until Monday. This is the most unprofessional and sketchy clinic I have ever been to. I don’t know what type of insurance scam they are trying to pull but I suggest never choosing this clinic if you are looking for a OBGYN. This is my first pregnancy and all I can say is they have no consideration for you or your child and they just want to charge your insurance. Do not get tangled up in such a untrustworthy clinic.

andrea herrera The services I receive from Harmony Womens Clinic is excellent. Dr. Mokonchu and her staff are friendly and ensure that I am properly informed about my health and care. Wonderful experience overall, i would highly recommend to anyone!

Mal What an amazing doctor. She was so caring and was very easy to talk to. She made me feel comfortable and explained everything i needed to know about my situation. I would completely recommended her to anyone looking for an OBGYN.

Philip Wynn Dr. Fernandez our pulmonologist goes here. The nursing care is amazing and the entire staff is happy to be at work and help patients. Our family loved the nursing staff and responsive respiratory therapy team. The nursing director was very talkative and welcomed our visitors when we had them. We had a long stay but the nurses and CNAs made it better and made us friends.

matthew sandoval My mother was transferred to this hospital after she had covid and pneumonia. The staff was amazing towards my mother and she mentioned so many good things about the staff that has helped her and made her feel less sad and scared! My mother would love to visit one day to say thank you to the ones that were there for her during her hard time! The only issue that my family and I didn’t appreciate was that a big nurse got up all on my mothers face! My mother said that she was telling the night shift nurse that she was in pain and the nurse was getting upset about. That’s when she got in her face and got mad at my mother. My mother told her to get out of her face and she did. As nurses it’s your job to take care of the patients and be there for them, not get all ugly when you want to! If you don’t like your job, then just quit and go work some where else!

Denise Corral Needs to sign a go fund me event with i-heart ticket master for upgrades. Too many lala pay loofah in the underground train tunnels.

Lydia Chavez EPLTAC is the best place for patients either hospice or med surge!! The care is great due to nurses & CNA’s low patient ratio !!! Food is awesome & work environment is the best in the whole el paso Texas !!! Just stunning care that words cannot describe it!! No ghost, just the best angels called nurses!!! Love this place

Arielle Marmion 5 stars isn’t enough. The entire staff was amazing. They showed our family so much kindness and compassion while we went through one of the most difficult times of our lives. A very special thank you to Sammy and Yessenia, you both went above and beyond for me and my brothers.

Diane Aguirre Worst experience ever! My poor 84 year old mother, who has degenerative spine disease, sat in old plastic chairs in the waiting room and the examination room for over 3 hours. She had an appointment, but every walk-in patient was taken before her. He wrote her a referral for an eye doctor when we told him she already had one, and told us to come see him every 3 months without any explanation as to why. Office is cramped and crowded, dimly lit, and very old. He appears to be a nice man, but nothing about this visit warrants a return.

G O The worst thing about this doctor is the wait times. Every time I bring my grandfather here its always two to two and a half hour wait. I asked one of the friendlier staff employees about it and she stated that the doctor will take all walk-ins and that usually means cutting in front of people with appointments. I get the impression hes all about getting paid for the office visit. Most of the office staff is very indifferent to your needs and a lot of times are very disorganized and dont even have information that youve already provided, its really ridiculous. I just dont see how hes one of El Pasos best doctors. Hes a nice guy and has a great bedside manner and he seems very interested in your care but I think its a very disingenuous attitude. My grandfather had a swollen prostate and spleen and never really addressed the issue. Who knows, maybe hes waiting for it to get worse so he can treat it. My grandfather doesnt want to switch but I am looking for him now. Thx for reading.

Marie Casas Dr. Al ajar has been my doctor for over 14 years. He is the most amazing caring person. He will take the time to explain anything and assure you have all the answer to your questions. I would not have anyone else attending my health. The wait is worth it. There are very few doctors left like him.

Max Hidalgo My wife had an appointment and had to wait almost two hours. She finally goes in and comes out after two or three minutes. I asked why so fast . They quickly took her blood pressure and weight and asked do you want refills on medication. I asked the front desk all this time and co pay to see if she needed a refill. I was met with indifference and told this is the process. Yea but you will charge the health insurance company several hundred dollars for nothing plus my copay. No wonder health costs are rising. Pure fraud. We will never go this quack again and advise folks about these crooks.

Robert R Dr Alnajjar is a good doctor, BUT his wait times are ridiculous! Its not uncommon for me to wait two hours to see him. Im looking for another Primary Care Physician as this is totally unacceptable. I had a 9:30 appt and its 11:40 and I still havent seen him. Hes not worth the excessive wait times. Totally unprofessional, in my opinion.

Janice Nieto If I could rate anything less for this doctor I would. Dr. Canales is not professional or careful with his patients. My 2 year old daughter was grabbed and tossed right infront of myself and his team of fellow doctors. When I called him out on the situation he could not even look me in the eye to give me a response to his inappropriate behavior and lack of professionalism. I was assigned this doctor in the children’s hospital and fired him and requested a new doctor be put on my daughters case. If you get Dr. Canales I highly suggest asking for a new pediatrician/doctor who actually likes his job and not sees your child as a pay check.

Marie Vasquez Doctor Canales is amazing. Doctor Canales-Chavez is real good. Doctor Elizabeth is great. Carmen is the most beautiful and helpful person in that office....

Sandra Estrada Dr. Canales was to be a Doctor he safe my Son 29 years ago. I am thankful to God for giving him the gift.

Alex Picpac Excellent Doctor. Very detail oriented and knowledgeable. Has helped my family and I recover from illnesses and stays on top of issues to keep us healthy. Yes, I highly recommend Dr. Bosah.

Edgar Duarte If i could give this place a zero… first of all I called before to get info they said my exam would cost $295 and it would take 2 business days to come back. I scheduled my appointment and I was charged another $100 on top of the $295 and it has been 2 weeks and have not had my results back. The front desk is very unprofessional and dont care to help.

Safa Hossain Place was terrible. I went there with a referral and they recommend more home treatment before they would do anything. Additionally they pulled my medical history against my permission and started to ask and wanting to test for things completely unrelated to the issue I went in there for. Im positive these people were mechanics prior to their medical career the way they attempt to hustle patients. So ive seen two medical centers now without any treatment. The staff was unprofessional and the male doctor started doing a physical without my permission or the presence of a female nurse. If you are a female do not go here.

Jamie Benson Wonderful experience, I’m really not one for going to the doctors but Dr.Bosah made the entire experience comfortable and easy. I didn’t feel rushed and his workers were able to translate for my grandad who also went there

The Mexican Had covid and really needed my prescriptions refilled as I am also diabetic, kept calling in to see if my prescriptions had been authorized and took a week just to get an emergency 3 day refill.... do not come here at all

Jonathan Galvez Ofelia the nurse practitioner was extremely rude, doesnt know what shes talking about and seems like she is googling answers to questions as she goes. Extremely dissapointed with the services received

Rain E. This Dr. Gloria Sam, is so beyond rude. You shouldn’t be a Dr if you do not like your job, then quit if you’re so unhappy. My mom has been with this Dr not too long and she has a arrogant attitude, doesn’t consult and doesn’t prescribe anything for the problems my mom has because you “can’t just spring it on her” as she’ll say. She needs to be fired. You can’t treat older people like this would not recommend going here.

MICHAEL GOURLEY Took client to her appointment and was given number 105. They jumped her number on multiple occasions. When I asked why lady at desk said we dont call numbers in order. Then why do they have numbers. Just bad customer service

Idhali Alonzo I began services here in April 2022 through September 2022. I signed up for the OB Prenatal package ($1750 total) since i did not have insurance. I finished paying it on July 19th 2022 but as of today, I STILL keep receiving bills stating I need to pay for my prenatal appointments when I already paid them. The main phone line on the bill’s state I need to speak to the clinic and the clinic states I need to speak to “supervisor” Jose Amaro. Multiple “messages” have been left for this supervisor but I never get a call back. Every time I call he is either not at this clinic or busy and will “get back with me.” It is completely unprofessional and frustrating that a service I ALREADY PAID FOR is still being charged to me. It is a shame Dr Romo is with this clinic because he is an excellent doctor. Would not return to this poorly administrated clinic.

sindi ochoa213 I want give him a 10 out of 10 I wanna personally say a big thank to DR,Antonio Romo and every single one of his staff members, He literally save my life i highly recommend dr.Romo he got down to the root of my problem, my husband and i are super great full we found not only any dr. But we found the best doctor in El Paso, if any of you women need to be check up in the women department i highly recommend you guys please go with him, he moves so fast once he detects a problem, being n in the social media it was very important for me to heel as soon as posible i go as “sindisbeautyglam” i am a micro beauty influencer and he did all that, he fix all my problems and by simply hearing it from his words say “thats it you are clear” omg that feeling i would never change him for nothing in the world, his the best doctor and he also has an amazing staff, thank you DR, Romo for clearing me. And most importantly don’t please don’t hesitate to schedule with him, for being a man am so sock how good he is he made sure to study all the women body thank you so much, and may god keep blessing you and your amazing team. For ever great full

TT Smiley It would be quite beneficial to either email or even text service members before their appointment. Please keep in mind that some of our Service Members are not sleeping well at night and need gentle reminders with complete addresses. I am glad I took off work to be with my husband. He only had a link that did not give him information such as address, it just continued to spin. I drove and he finally found a number. Listen...please have someone analyze the way Service Members are contacted and receive information. Please and thank you.

Ana my experience was great here! registered tech Elizabeth was thorough in explaining each step of the process and she made me feel comfortable to ask any questions. When I needed help in the night she was responsive & happy to help. Thank you Elizabeth for being so kind and great at what you do!

Val C All my care here has been extremely efficient. The providers are experienced and caring. They take their time to provide the best experience.

Brian Morrow Ridiculous. They are booked a month in advance which is understandable. I was able to fill out my sick vacation form and turn it in "5 weeks" prior to my exam. Two weeks prior they called me and said the physician wont be in that night and rescheduled me for an appointment two days later. This means they had availability sooner than what they gave me because only 2 days later compared to weeks was the first problem. I agreed and resubmited my sick vacation form. ON THE SAME-DAY they called me at 9am to tell me they have to reschedule me AGAIN!. I work a 12hr night shift so I had to adjust my sleep schedule to attend this appointment plus I had already signed TWO sick leave vacation forms. I cant just show up to work THE SAME SAY and say "oh just kidding" they moved it back again. Plus guess what they scheduled me again for 5 days later again they have availability but they choose to have poor plaining idk why this place has 4 plus stars... ontop of that the receptionist called me at 9 and asked if I had gotten a COVID test which NO ONE mentioned not even on the paper they email you said I had to get one prior too so she said thats why she was rescheduling me I said I wasnt informed she passed the phone to a coworker who then explained it was going to be an at home sleep study which doesnt make sense either why would I need a covid test is what I asked. The phone was passed back to the original receptionist who then told me a different story saying the physician wont be in thay day.

Sean Stroman Would give 0 stars if I could. My appointment was at 9am, I checked in about 8:35, multiple people came and left before I finally got up around 9:30 and asked about it. All I was doing was picking up the machine for the at home sleep study, which took all of about 10 minutes once I finally got called in. Just because were Veterans doesnt mean we dont have things to do during our day. Its not just here at the sleep center its all VA facilities. The VA has no regards for our time, we have things to be doing rather than sitting and waiting 30+ minutes after our scheduled time. Get it together.

Edward Solomon Staff was excellent. We arrived on time, processed promptly and entered waiting area. One and one half hours later, was informed that the surgery was running behind. I asked if would be another hour, then two hours, then three hours and……five hours! Absolutely nuts. Asked why they didn’t call us at home, 35 minutes drive from hospital and received no answer. My wife went home and I remained on a gurney for three more hours. Finally taken in to surgery some 6 hours later! Thankfully procedure went well. Sent to a private room several hours later, staff very nice. Next morning waited until 10:00 for breakfast that was not ordered. Next interviewed by all appropriate staff and waited two hours to get hospital doctors orders to leave, finally my nurse helped me dress, remove IV and took me downstairs to process out. Finally left at 12:30.

Barbara Howie I had excellent care while at Del Sol. I am very grateful that I was transferred there. I cannot express enough how well I was treated. The doctors were outstanding professionals with great people skills. The nursing staff is world class.

Lisa Lawson The staff and nurses and even the doctor were great! They had great attitudes and didnt make me feel as if I were a burden. On the other hand of that once completed they gave me the paperwork didnt explain the findings didnt tell me my next steps and hustled me out the door. I left not knowing what was going on. And from what I did pick up on and the paperwork they gave me said two completely different things.

Naomi They literally googled my condition in front of me. And decided to treat me like a drug addict. I am a CURT ( Compassionate Use Program for Cannabis ). REGISTERED with the state of Texas! Also, they DO NOT check medical records, I told every person I had a hysterectomy in 2019, the RN then used checking to see if I’m pregnant to pee test me. I would like to remind patients that we can report staff to their respective boards when they do things like, speak on you, as a patient within earshot distance to the whole ER about your case. Update: their compliance phone number is disconnected. So if you want to report staff for ethical reasons, they make it incredibly difficult. Update: The number y’all suggested is the disconnect one.

Danielle Leyva Truly the best hospital experience I’ve ever had. All the staff from registration to post surgery recovery, every single staff member I interacted with on the day of my surgery were so nice, informative and helpful. I wish I could thank each one personally for allowing my nerves for this surgery to be calmed by their professionalism and dedication to their patients. Thank you Del Sol Medical center Team .

Morgan H Experience with Doctor Cox was horrible. He is a liar after he lied about leaving a Gallstine in me. After I went to the ER prior to my follow up and after the ER called him about my remaining gallstone, he lied to me at my appointment with him saying it was a "clasp". I have tried reporting him to the Texas Medical Board even though I have all my paper work stating what was going on with me and sent them copies. I ended up going to a different hospital because this doctor lied to me. IF anyone ends up with this doctor, please record your conversations with this doctor and get EVERYTHING in writing on diagnosis. DO NOT TRUST THIS DOCTOR!!! I dont understand why he is still practicing.

Juan Sierra From the first day i met Dr. Cox he gave me the impression that he was a one of a kind Dr and surgeon. He has guided me through the journey up until my surgery which he handled with care and professionalism. I like to say he is an angel sent from heaven because he has helped me heal from diverticulitis as well as removed my infected part of the sigmoid colon. Other than the Dr being amazing and caring, his staff doesnt stay far behind. Melissa and Lilly have been two of the most amazing people in his office. If anyone is looking for a good surgeon and staff this is the place to go and get healed. Depending on your surgery. Thank you for everything Dr. Cox. From the bottom of my heart.

Letty Castano I was super scared based on the reviews. I’ve had pain for years and more recently landed me in the hospital. This is the first time in years that I have felt heard and taken care of by medical professionals. Dr. Cox is kind and very professional and the office staff, I even told Dr. Cox that they are truly amazing. I actually hate going to doctors visits based on the staff most of the time but these amazing beautiful ladies made me feel so taken care of. I am beyond grateful

Tina Rascon I really dont understand the reason for the negative reviews based on my personal experience. Dr. Cox was incredibly kind and professional during my visit, and his office staff was super friendly and helpful. I, like the previous poster, was skeptical regarding my visit here; however, Im glad my PCP referred me to this office/doctor. The office waiting area is also cozy and appealing. Thank you to everyone at this office for providing me with compassionate, professional care during a stressful time (in ruling out whether I have lymphoma or not). My mom, who accompanied me for support, also wholeheartedly agrees with my above statements.

Vivian Tia This experience at Sierra has been horrendous. My grandfather was misdiagnosed and sent home. Upon return having to wait an hour to receive pain medication on what upon intake was documented as a 10/10 pain! Comments from staff like "No one told me he was diabetic from an RN and CNA" when asking what his blood sugars readings were. Then having a procedure done with what we later found out was done without Cardiac Clearance because not one nurse "knew" there was a cardiac history. Which I figured youd know because it was mentioned a numerous amount of times. If you didnt looking at a chart, medications or opening your mouth and asking also helps!! Leading to delay in surgery which was not only cancelled but rescheduled and cancelled 3 times the next day to only be cancelled in the end again. Making that 4 times!!!! NP Thelma Diaz with horrible bedside manner. Could not give us and answer on a reschedule besides an " I dont know" who came in rolling her eyes and saying if we had an issue with the reschedule we could call whoever we wanted to complain. Then to top it off we had a surgeon Dr Derrick Cox who is beyond rude and unprofessional for not only never get once showing his face throughout the matter although he was the consulted surgeon on the case but for not once bothering to explain why the surgery was constantly being delayed. He then on a very rude phone call then blamed the Sierra staff for the surgery being delayed because the staff was incompetent! Great way to show that you have a great team if even your surgeon says that about your hospital but still has the decency to trust these nurses with his patients! Me and my family have never had anything bad to say up until now and is very disappointing! Cannot wait to get out of here!!!

Clarissa Hernandez I wish I could give this place more stars. Unfortunately, I cannot. Our experience was more than awful. We were treated very poorly. Everyone was very rude. Everyone acted like we were nonexistent. I won’t lie. I did have a nurse who was very kind when she was putting the IV on my daughter. I got here to the hospital around 2:30 and I have been sitting here in the hallway because they are no rooms and it is now 8 PM. The doctors are not the kindest either… Literally the worst hospital I’ve been in El Paso and I have lived here my whole life. I brought my two-year-old in and it has been the worst Experience… Please, if there is any Mom ‘s and Dad’s out there, do not bring your child here. Also it was disgustingly dirty. I’m so disappointed. Disgusted

Claudia Moreno I wish someone would just give them a piece of their own medicine. These people dont care about their patients. There is a lot of misinformation between the nurses and their Doctors. Its a shame that they even ask for a $345m expansion. To let patients die and lack critical information? & also their nurses should work at the DMV with that awful attitude they got. What a shame.

Gabriela Mendoza Excellent service, nurses are bilingual and kind. The only thing that we wanted to leave this hospital was because emergency room took like 7 hours to have our room approval and I don’t know if it was because Sunday night or it’s always like that. Also many residents coming to ask the same thing over and over. Surgery for my daughter went well the surgeon and team were profesional and explained everything they make sure I understood the process. Anesthesiologist made me calm about this surgery and explain me. Social worker was kind.

kk clouds The nurses on the 9th floor were amazing. They were quick to respond to any needs, they ensured I had a way to pump and store and they gave as much info as they could. My infant broke a bone. I asked for over 3/4 hours for pain meds and all the staff kept saying they would ask. They then decided doing a closed reduction on his leg would be OK without pain meds and still refused to give any after. They were instead too focused removing blood from my son for blood work for cps. As if simple tylenol wouldnt show. They also gave 24 xrays, moving him all around, having the whole floor coming by his room due to his screams before any pain medication was finally offered. I was not given any clear instructions on how to care for the splint, the limitations for my son in regards to his activity. I was originally told "its fine if the splint falls, we are casting it" only to be told the cast isnt needed but the same splint could be used to fix his leg. I rose concerns about the durability of the splint but was given none until I went for the follow up a week later. Only then was I given information for his splint and finally got all my questions answered. The front desk/reception had a lady by the name brenda. She was so upset that we had visitors. She continually berated visitors, refused entry to dad & mom and was rude to everyone. I guess forcing her off her phone was too much. My grandparents, in laws, parents, siblings and I were all given the same treatment. I can only imagine all the other patients too but they cant speak up as they have to deal with her on a long term bases. It took talking to 2 supervisors before she finally had a change in attitude.

M Martin Dr. Reyna has been my 86 year old mom’s doctor for the past few years. I have never met a more caring physician. When she was admitted to the hospital recently for a surgery, he went above & beyond to review contraindications with her medications with me and worked with the hospitalist to make sure they were corrected. He remembers stories and personal information she shares from previous visits and genuinely cares about her as a person. His staff is always very nice & we never have to wait long. I’m grateful he’s here for my mom!

Tbone1069 Went in today 11/14/2024 840 am. Spoke to Irma, she was extremely rude and not helpful at all. I spoke to 3 different ladies on 11/13/2024 they all said I can go in as a walk in, I go in today and Irma tells me all 3 of them were incorrect and that I needed to be scheduled. I wouldnt recommend due no one being on the same page. Theres a reason why this place has 3 stars,

Raquel Miranda Went to Hawkins clinic this week, the lady working the front desk Diana was really rude and unprofessional, seemed like she didn’t want to be there, absolutely useless. Was going to leave a 1 star but The NP Kristan Bannister made up for it. She is very caring, thorough and just AMAZING. I could tell she really loves and cares about her patients. Was seeing Jorge NP at joe battle office but he rushed the visit, and was rude.

Joe Garcia I don’t know Dr Reyna and the only reason that I switched clinics was for PA Almeida. It took me a while to find him when he left the previous clinic. He is attentive and really cares about the patients. Highly recommended. I hope one day he becomes a Dr. to me he is already.

Yvonne Enriquez The only good about this network is Kristen Bannister, NP!! She is amazing! But other than that You can never get through on the phone. Refills and prior authorization takes months to do. NEVER, I mean NEVER leave a message because you will never get a call back. Also, the Joe battle office is the worse office ever!! They are really rude here!! We rather go to UMC ER than here!!!

Dale Thompson Everything about the evaluation was dynamic, from the front desk personnel to the intake individuals, the Ultrasound individual and the Doctors staff. everyone was above the normal., receptionist asked if we wanted coffee, chips, cookies, etc. Wow, never before have I been so appreciated and made welcome. If every medical facility were to treat a patient going to medical facilities would not be a drag. I highly recommend this facility.

Peggy Butler Excellent experience. My husband was referred to PAD by his podiatrist. They did an eval on him & luckily there were no issues. The whole staff was very friendly. They explained everything on what they were going to do, very caring. The lobby was comfortable and inviting. My husband is in a wheelchair and they were very helpful getting him setup for his initial eval. I highly recommend this office if you have leg issues. I wish all doctor’s offices were as pleasant to go to. Thank you for a great job to everyone.

luz maldonado I was referred to PAD for an evaluation, and this has been my BEST experience ever with a medical facility and its staff. Everyone who works here is friendly, caring, patient, and knowledgable. Prior to my appointment, they provided excellent informational videos. During my visit to this office, I was welcomed and attended immediately and offered a variety of drinks and snacks. Every person who had something to do with my evaluation answered all my questions. I was most impressed with the fact that I received the results of my evaluation right there and did not have to wait for the next visit with my PCP! I definitely highly recommend PAD services to any person who needs this type of medical attention.

Betty H I experienced a very pleasant and informative visit. Very professional. Everyone was wonderful.

Roy Jones This was one of the best doctors appointments I have ever had. The staff was exceptionally nice, and the atmosphere was better than I have ever seen or felt. If you are looking for a PAD doctor this is the place to go. The Jason Deli sandwich at the end was just icing on the cake. Cant wait to go back for a follow up in a year. Thank all of you for being nice to a Vietnam Veteran.

Michelle Acosta The worst hospital there is and by far the worst experience in my life . My grandma passed away back in January on that day we had a staff member walk in asking us who was taking her home I told her she had passed away . The second time a staff member walked in saying it was time for her medication and I told him medicine for what she passed away he also had no clue . The third time a staff member walked in was to give her , her breakfast and I told her ( now me being upset and irritated ) she’s dead how is she suppose to eat that . None of them had a clue that she had passed away so disrespectful and very very unprofessional especially when a family is mourning the loss of a loved one. Horrible horrible hospital not only that back in December they had send her with the wrong medication. Please don’t take your loved ones here .

ᎯᏒᎨᎯᏕ ᏰᏒᎬᏁᎠᎯ 5⭐, I had my 2nd surgery for same medical chronic disease I have and was a major extended surgery. From the work the OBGY surgeon to all preop to in patient care one night stay in the Hospital room was great treatment. Specially all NRs and CNs in the 4th floor in Gynecology Floor. My illness is tough and struggle to have it. They were very attentive and check on me every 3, 4 hrs and also when i called for assistance they right away got into the room, Also clean room, look up to provide me food outside kitchen hrs, and helpful ladies. This is my 2nd surgery experience in this hospital. Competent & Skilled Knowledged on what they r doing. Thanks. I recommend people look up for treatment Texas tech & UMC just follow protocols & be consistent in your appnts, medications, make an effort to take care of ur health and You should be likely have a well medical attention.

Liza Pena The only reason why I’m giving this hospital 5 stars is because of this nurse, and I’ll state as to why in a bit. . I was there at 2pm til 3am in the morning .. 13hrs!! The wait was ridiculous and every time someone would ask how much longer they would say they didn’t know cause they didn’t have beds “available.” I kept over hearing people saying they had been there for 6Hrs, 11hrs, 12hrs, ISANE!! Out of all the nurses that work that day when I was there from 2 PM till 3 AM this nurse right here was very attentive to everyone. She was very kind very respectful.. This gentleman that you see right here with this nurse was there before I got there. Around 6pm this gentleman asked if he could just get discharged because he wasn’t being attended the way he should had been, They told him he couldn’t leave, so he ask one of the other nurses if she could give him some food cause he was very hungry. She said yes, but didn’t bring him anything. 2 hrs later he ask for food and this time she brought it to him and left it on the chair next to him and he said he needed help, she just walked away. This kind nurse that you see in this photo asked him why he hadn’t eaten and he replied to her saying due to him having Parkinson’s he couldn’t feed himself. So she genuinely offered to help him eat. The waiting was horrible , but seeing this nurse be a nurse really warmed my heart. Thank you for being a wonderful nurse.

Brianna C. I absolutely loved the care my grandpa received her. Staff was attentive, room was clean, and everyone was putting in the work to figure out why my grandpa was having fainting spells! Meals were always delievered on time, nurses were sweet and doctors were very knowledgeable and broke everything down! I’ve been to most hospitals here in El Paso and this hospital is definitely the best. The parking sucks but I’ll take it as long as my loved ones are taken care of!

Claudia Moreno I wish someone would just give them a piece of their own medicine. These people dont care about their patients. There is a lot of misinformation between the nurses and their Doctors. Its a shame that they even ask for a $345m expansion. To let patients die and lack critical information? & also their nurses should work at the DMV with that awful attitude they got. What a shame.

Gary Palmer Was admitted Providence Specialty Campus on November 11, 2024 for a prostate procedure … I received not just good care, but outstanding care … I want mention my treasured care givers including my urologist surgeon Doctor Jeffery Spiers, the most positive man I have ever met. Alejandra, Lily, and Dolly all the deserve recognition for their kindness, sympathy and professional care, they were there for me this 77-year-old man, many thanks from Gary C Palmer (Aug. 1, 1947) they made my hospital stay so comfortable and low stress… if a hospital stay is in my future it will be at Hospital of Providence Specialty Campus.

eileen boller Didnt answer my ???

Anibal Ruiz Absolutely atrocious, all the doctors in this office had a chance to meet my mother and all of them said she was fine, nobody listened to what she was saying, the last one only prescribed omega-3! turns out she had critically high sugar levels and potassium. She was close to a heart attack and she has been in rehab for almost two months trying to get her strength to walk again. Stay away if you dont want them to let your loved ones go. All these so called doctors should lose their license asap.

Lonnie Valencia It is a huge challenge to schedule anything over the phone. Ive been hung up on, left on hold for an hour, and sent to voicemail during business hours. I had to drive down to the office to schedule an appointment because that is how useless calling is. I love the nurses and the staff but having this issue is making me consider another doctor.

Tessa McLane Receptionist who worked was great and so was the mri tech I actually liked the late night scheduling for evening hours .

Jessica watson I don’t know what’s going on at this place but twice in two days I have called in a prescription for my father in law, and both times I have had to call again cause it’s not getting done, this stuff is important I don’t understand how no one is in charge of following up this place needs to get organized.

Trinity Oba I found this place from my insurance website. Scheduled an appointment, first one was great. Second one they wanted me to do a test due to a questionnaire I filled out. However, the lady giving me the test only spoke spanish and they didn’t want to bring someone out that could explain why I needed this test done in the first place. We kept asking for someone that spoke english so they could explain why I needed this test, but the worker gave some excuse. I had my grandma (who speaks spanish) to translate but she was furious due to the fact that translating medical terms from spanish to english is difficult and we both thought it was ridiculous. The next story, I was called a few months back to confirm an appointment that I had which is normal, fine wasn’t told anything new. I go in at around 8ish, I believe, to sign in. They call my name to tell me that they no longer accepted my insurance and that I had to pay out of pocket for this appointment. I was never informed of this over the phone when I confirmed the appointment. Had I known about this I would’ve cancelled it. Only giving this place two stars because of Ms. Gamboa. She is the most caring doctor I’ve ever had and made me feel comfortable despite my nervousness. Don’t come here if you can help it.

Aaron Jones The admissions crew (Andrew, Jordan, Priscilla) are amazing. They displayed exemplary care in their work and treatment of patients. they are a shining example that there are still good people in this world.

Melissa S This “hospital” needs to be investigated by the state. Medical power of attorney and HIPPA waivers from patient for family communication are ignored. Medical history of patient is ignored. Attempts to give a list of current medications and history of patient ARE IGNORED. How are some of these doctors be allowed to practice??? Nurses and staff are helpful, but doctors need to be accountable to SOMEONE. Doctors only want to deal with incapacitated, medically vulnerable patients that can’t recall conversations. DOCTORS here avoid taking to family at all costs. How can our tax dollars go to funding this????? Where is the medical director? Who is managing this place???

David Jones I tried to get a workplace accommodation, my experience with Texas Tech psychiatry was disappointing and disheartening. Texas Tech Psychiatry refused to issue a FMLA (Family and Medical Leave Act) and denied me, a disabled person, a second opinion, speaks volumes about the lack of compassion and professionalism in their approach to patient care. Despite presenting thorough documentation and medical history outlining the need for FMLA accommodations, Texas Tech dismissed my request without due consideration, leaving me to be terminated from employment due to my own serious disabilities. In addition to their dismissive attitude, their refusal to engage in open dialogue and explore alternative solutions reflects a fundamental lack of commitment to the Hippocratic Oath and the principles of medical ethics. Patients deserve to be treated with dignity and respect, irrespective of their medical history or perceived level of disability. By denying me the basic rights afforded to individuals seeking medical assistance, Texas Tech failed to uphold the core of their profession and caused me harm rather than healing. In conclusion, my experience with Texas Tech psychiatry has been nothing short of disheartening. Their refusal to issue FMLA and denial of a second opinion shows a troubling trend of indifference and neglect within the mental health care system. As a former patient, I ask that they reevaluate their approach to patient care and prioritize compassion and empathy in their practice. I cannot recommend their services to those in need of genuine support and understanding.

Jayden Lewin The "psychiatrist" I saw spent the entire apointment googling things on his phone and reading me articles. He seemed to contradict himself the entire time and switch between me staying on my meds and getting off them completely. Their "gradual" method to get me off my medications was to cut my dose in half for a week and then stop cold turkey. I called my primary care provider after this appt. to switch to a new psychiatrist and they informed me that not only did they did not have a record of the doctor I saw being at this location but he is also NOT A PSYCHIATRIST.. he works in internal medicine.

Brianna Nunez Dr Roncallo was my pediatrician for years and now he is all my children’s. Staff is awesome and efficient and the Nurse Practitioner Mrs Crespo and Dr. Curbello are the best! Refuse to take them anywhere else. Love this office!

Swan Beauty Billing department is terrible I worked in medical billing for 10 years and I literally had to help them with my claims. Manager is rude and the whole front staff is rude. Only reason I return is because the doctors are AMAZING! it’s to bad they are allowed to be rude upfront that’s the face of the practice. I wonder how bad retention is due to them. Upper management needs to start auditing the calls and seeing the way they greet people (or don’t) so they can correct them.

Victor Gomez Pat saw my son and knew exactly what was wrong! She is really awesome at what she does and I’m so happy she works here. Give her a raise! She’s my family’s superhero! I’d give five stars however, there is this one nurse who is super rude. I don’t know her name but she has a very nasty attitude when it came to weighing in my son. She seemed bothered when it was time to check his vitals as well. She introduced herself but I cannot remember her name. I think it started with a J? Y’all have to do something about her. It’s not a good experience with her.

Robert Truax The doctor we saw was great. However, the nurses were rude and uncaring with my newborn daughter. All of the paperwork that was given to us to in process her was generic and overly complicated. Sadly we had to find a different pediatrician due to our experience.

Brianna Nunez Dr Roncallo was my pediatrician for years and now he is all my children’s. Staff is awesome and efficient and the Nurse Practitioner Mrs Crespo and Dr. Curbello are the best! Refuse to take them anywhere else. Love this office!