4 /5 David and Ruthie Wu: I had chosen Dr. Michelle Aliotta as my primary care doctor after my previous doctor retired. Her office was initially out of the MedFirst on Stone Oak Parkway and eventually moved to this location. Although this was further for me, I loved the care that Dr. Aliotta gives. I know that she sincerely cares for me in the questions she asks and the time she takes during each visit.
Over the pandemic, our visits have become telemedicine. I think the technology we tried around June had a few hiccups. Eventually, we were able to connect and talk. Our communication outside the appointments has been mainly through the portal. Thankfully, shes pretty responsive. I will say that when Ive tried to call the office before to talk with her, its been very frustrating. It seems that they really dont want you calling on the phone.
Yesterday, I stopped by the office to drop off a little Christmas cheer to thank Dr. Aliotta. Its good to see social distancing within the waiting area but Im personally still not too comfortable visiting in person yet.