4 /5 Liz: I arrived Saturday night and was not able to get a room due to no beds available. My stay was until Monday. Beds are hard and I wasnt provided a better bed. Very uncomfortable situation. But let me tell you how the ER staff was. They were incredible! They attended to me even though they were extremely busy with several other patients, some of those were trauma patients. They were available as soon as they could and kept me as comfortable as possible. So to those nurses, I say thank you for a job well done, and loving what you do!