5 /5 Brenda Ybarra: Ruben, the pediatric at the ER was an amazing human. He made my daughter feel comfortable as he explained every step he took when he was caring for her. He understood as a parent and not just another patient. As for the doctor, he was not liking when I was questioning him and wanting to know what and why. The second doctor was okay. Didn’t see him until the end. Ruben did all the work. As for the time, it took long but thank GOD we’re home.