5 /5 Victoria Peck: Because of my military background, I was in a new city with no family, no dad to call when something went wrong. Rubens auto repair became that savior when it came to my car, and gave me that piece of mind. The best way to describe this place is a group of military fathers that retired and opened a mechanic shop together to work on something they’re passionate in. Any and all of my friends have heard me rave about this place, and I always carried their card to point my friends in the right direction when they had car issues. I now live halfway across the country and I will add a photo of me still carrying their card.
My first experience with Rubens was in early 2021, when my 97 Ford had a misfire in one of the cylinders. Being a young woman with very little knowledge of cars, I called to receive many quotes from different mechanics in the area. Something that stuck out with me on that particular phone call is they don’t stack labor, and strive to find the best parts to ensure the problem they work on is solved and never happens again to the best of their ability. Over the years I fully believe the only reason my antique of a car was able to go on long road trips and essentially last as long as it did was Ruben’s. When I bought my Toyota last year the first thing I did was take it to Ruben’s to get a full overview on every aspect of the car, I trust their judgment and their opinion wholeheartedly.
Over the years they excel not in just repairing the car, but teaching me bits and pieces about my car. They explained when brake pads need to be replaced according to mm thickness, how to change my serpentine belt on my own, and when a unfamiliar code came up on my Toyota they personally called a dealership and told me in full transparency that their personal programmer would cost me more money, and it was in their opinion I should reach out to the dealership technicians and gave me a rough estimate on what it should cost, and to not pay a penny more.
The staff at Rubens auto repair aren’t here to rip you off, or give you the run around. They work there to do what they like to do, which is to fix cars, talk to people, and maybe get a break from their wives too (no one’s told me that of course). Don’t discount this shop, because I truly think Rubens gave me peace of mind.