5 /5 Denise Willems: This was the second time I have taken my vehicle to be serviced at Cambridge. As soon as I walked through the door I was greeted by name by Jake. He remembered me even though it had been several months since I had been there. Jake provides outstanding customer service! He very patiently described what needed to be done to repair my vehicle. Not only did he keep up with the progress of the repairs to my car he made sure I was taken care of, too. He arranged for me to pick up a rental car and had someone drive me to their location. Jake made sure to contact me with updates on the progress of the repairs to my vehicle. Jake is one of the main reasons I return to Cambridge! His customer service is outstanding.