St. Davids South Austin Medical Center Emergency Room - Austin (TX)

5 /5 Brianna Light-Sifford: I owe a lot to this ER and this hospital. They have saved three family members of mine now over the span of 4 years. Two heart attacks (one which a family member coded from that was 81 at the time and they worked on him for 38 minutes before getting pulses back, and must’ve been some high quality CPR because now three years later, he has zero deficits). Most recently my other 59 family member and the ER saved her from an impending heart attack as well. This is a hospital I trust with the people I love and they just keep on proving why.

5 /5 Ana Lara: My husband recently stay at St. David’s Medical Center and we were incredibly impressed by the level of care the whole staff gave to my husband. All the nurses, the case manager, the therapists and doctors were very attentive, compassionate and very dedicated to my husband well being. The facilities were clean and even the cleaning crew were very friendly and attentive. We felt very supportive and comfortable throughout the whole time my husband was hospitalized. We highly recommend St. David’s Medical Center to anyone needing medical care.

5 /5 BR: I made the decision to go to St David’s ER South Austin when I wasn’t feeling ok. I felt confident that they would leave no stone unturned in an effort to discover if what I was experiencing was something major or minor. From the time I walked into the ER I knew I had made the right decision. I had considered a satellite 24 hour clinic but decided on the ER knowing they had all the equipment and personnel there to do anything and everything necessary to find what was going on. I knew I was in the hands of an amazing group of people who take what they do seriously and show great concern. They were professional, empathetic and engaged…gentle and kind. They were comforting and reassuring. These nurses and doctors are swamped much of the time and in the trenches but their dedication shines through always with a smile. I had so much respect and appreciation for everyone involved. I was kept overnite in the ER until they had a room that I occupied for one night and released the next day after seeing the on call doctor who followed my care from beginning to end. The care I received until I left the hospital was exemplary. The nurses, the techs and the on call doctors couldn’t have been more accommodating and professional. Everything they did was with warmth and a smile…effortlessly. They “dug” and “dug” leaving no stone unturned and so grateful for all of it. Since then I have had to make a couple of calls to follow up with questions I had about the services I received and I get the same reception, concern and exemplary service. It’s been a month since my discharge and a day doesn’t go by that I do not think about the experience and care I received from everyone at St David’s. Thank you.

4 /5 Helen: The work by all team members involved was above reproach, except that I was there for 17 hours after an MRI waiting for the doctor to talk to me, still dressed and ready to walk out the whole time. His slow response caused me to be in the hospital taking up a room someone who really needed it could have used, and cost me (well, my insurance company and then all of us eventually) thousands of dollars unnecessarily. Without insurance it could have put me in financial hardship for the rest of my life. Doctors should keep that in mind too, in their overall care package.