4 /5 Brett Crowe: This shop is 100% honest and will not pull the wool over the customers eyes for their own benefit. They would be 5 star if not for the forgetfulness during the estimate phase and the difficulty following instructions. Often auto repairs can go from a simple “get it road worthy” repair to an expensive “cut no corners” project without the process being relayed back to the customer. Its great to have EVERYTHING in perfect working order but not so great if you did not ask for all the work to be done and you get stuck with a much higher bill than you authorized.
The silver lining to this constructive criticism is that the shop is willing to work with the customer to make it right regardless of what happens. Ive had multiple cars worked on here and Ive even had them look at the same job after the work was complete to make it 100%. They are very accommodating.
In my opinion an honest shop is far more valuable than an efficient and cheap shop.
