5 /5 Arlene Lopes: Doctors and staff are outstanding! However, contacting by phone is horrible! It appears all calls, no matter which office one is trying to contact, go through one answering tree. Horrible service. No matter which option is chosen, all calls funnel through a very soft spoken hard to understand individual. I was #3 in the que but never did get a call back. Another time I was #6, again, after waiting over an hour, I never received a call back. I rate your phone service as a big fat ZERO! Again, dealing with doctors and staff was outstanding. Please change your phone service!