4 /5 Danielle Chavez: Shocking to see so many negative reviews when my experience wasnt negative at all. I was in the ER for about 2hrs, got checked, given proper meds, a shot, got xrays, and was diagnosed with a sprained ankle and broken finger in 2.5 hours with a few ppl ahead of me and after. People were nice and helpful as much as possible and did the best they could. Were quick and seemed to know what they were doing. It was not dirty. It was not messy. People were not loud or strange no matter the type of people they were. It was late so I know some people were tired. Receptionist didnt say Thank You or Youre Welcome and didnt seem to wanna be there but again, I am assuming it was because it was late. Staff and all were tired I am sure but everyone else seemed to be able to use their manners. But what else can anyone do at an ER?