5 /5 Aditi Khurana: I recommend JD Auto — especially because of the incredible service we received from Ray. From start to finish, he was knowledgeable, proactive, and extremely helpful during a stressful insurance claims process. When we weren’t getting any updates from Tesla Insurance, Ray stepped in and became our go-to point of contact. He explained everything clearly, gave us smart tips on how to handle the claim, and followed up without us having to chase anyone.
Ray was always one step ahead — calling us to update on progress, making sure everything moved quickly, and giving honest, clear guidance along the way. His deep knowledge of Tesla repairs and insurance claims really showed. It honestly felt like he owned the business, given how much care and attention he gave us.
Kind, responsive, and truly customer-focused — Ray made what could’ve been a frustrating process so much easier. Huge shoutout and thanks to him and JD Auto for such a smooth and positive experience!