Billys Auto Repair & Towing - Gainesville (FL)

5 /5 Bennie Nelson: Nick at Bills towing service was the best at the wreck I had on us 441. He was very helpful as he helped everyone there providing extra duck tape and being fast with getting the damaged car out of the scene. Nick was very polite and provided comfort in handling my car. Bills towing service was fast and reliable

5 /5 Brianne Lehan: I came across Billys after a number of issues at other shops and then came this recommendation. I will never use another mechanic again! My engine was having serious trouble and I was having difficulty getting answers. Billys fit me in to diagnose the issue and was able to get the dealership parts my car needed to do the repair. It was a multifaceted problem that took some time to fix and Billy and his team made it happen. I was also very appreciative in how thorough Billy was explaining the problem each step of the way, talking me through the options, and giving fantastic advice. Him and his team even found and fixed one of the symptoms I had forgotten to mention when I brought it in. So impressed! Ive been incredibly thrilled and thankful every day to have a smooth running car!!

5 /5 Melissa Armstrong: My tire blew out in front of Walmart automotive 4 minutes after they closed on the Friday night of a 3 day weekend. One of their workers suggested I call Billy’s. I am SO glad I did. The tow truck arrived before he said he would! The driver (Bobby) was kind, polite, and put me totally at ease. Billy’s replaced all 4 tires, and repaired my driver seat, tail light, and brakes for an incredibly reasonable price. Ethan stayed in communication with me and was totally transparent about everything throughout the whole process. My car drives better than it has in some time. I am so pleased to have found them! I’m a new fan and will be a loyal customer.

5 /5 Thioro Fall: Sometimes you don’t realize the full value of a service until you no longer have it. I’ve been out of the US since May 2025, and I will say this: I miss good customer service—like the kind I received from Billy’s Auto Repairs just a week before my trip. I watched your team carefully tow my car and had a friendly interaction with my husband. After the service, Ethan called, and his voice over the phone sounded like it was a great pleasure for us to take care of your car. When people provide an excellent service in your absence, you can trust them with your family’s needs. I missed Cassie after she left, but I am grateful for Billy and his team. We often put off leaving a review or sending a note of thanks, but when you’ve experienced poor treatment elsewhere, taking a moment to thank someone who truly cared for your needs can bring hope and joy. It’s a reminder that there are still people who genuinely care. Today is a special day, and I want to share a special message of gratitude for the American love and care I’ve received over the past 12 years. Happy 4th of July!

5 /5 Minerve Jean: Phenomenal place and service. Very timely and thorough explanations of issues. I appreciate the transparency and customer service. Thank you to Billys Auto Repair and Towing!! I wont use any other service but this one.