Orlando Health Horizon West Hospital Emergency Room - Winter Garden (FL)

5 /5 Little Satan: Excellent care from the front door to the exit. I’m extremely grateful for the care and compassion of the staff. And the beautiful beside manner and concern from the ER physician. She went above and beyond. I’m eternally grateful. Thanks Horizon you Rock medically

5 /5 Shannon Peikert: I have yet to be disappointed or frustrated with the Horizon West Hospital. Anytime I have brought a friend, family, myself to the ER, the care has been top-notch! From walking through the doors with security, being greeted at the front desk, to be taken back to the medical team, I have always been impressed The customer care, the listening ear, and the timeline in which everything is taken care of is impressive. Each physician I have common in contact with along with the care team( assistance and technicians) Have been patient and educated. Thank you so much for taking care of the community!

5 /5 K C: I went to the ER in pain and feeling really concerned, but the staff quickly put me at ease with their friendly and knowledgeable care. They made sure I was comfortable throughout the entire process, addressing my concerns and keeping me informed. From check-in to discharge—including blood work, a CT scan, and a thorough review from the doctor—I was in and out in just 1.5 hours. Their efficiency and compassion made a stressful situation so much easier. I had such a great experience! Everyone I encountered was so friendly and sweet—from the front desk reception to all the nurses, doctors, and staff. Everyone was incredibly pleasant. A special shoutout to Nurse John—he’s the best! Highly recommend!

5 /5 Eden Mohabber: Not your average ER. This is a family. I went in with chest pain, and from the beginning starting with the person taking my insurance details i felt safe. Dr. Bradley Parrish is amazing and took great care of me. Nurse John went above and beyond for me, the whole team did. They kept me calm and made sure to address all my concerns, not juts physical but also mental state. I am glad to know this place is near me and will always choose it over anything. I was also seen right away, and for an ER, that should tell you everything