Cassandra Lockwood If I could give no zero I would, we took my son there to get help with a rash on his butt, we pushed for a swab for strep and they told us and that he had pinworm, got him meds he took them I went crazy cleaning then the rest of my family went on the medicine, mind you no symptoms of pin worm on anyone no itching no worm with a flash light at night. My son rash did not get better took him back four days later as the rash should have been clearing up, they treated us horribly said oh you were just here again told me it was pinworm wanted a swab asked me how could he get strep are you kidding me he is in preschool, the test came back they called me and goes oh it’s showing bacteria but we can not pin point what kind of bacteria so we sending a cream for him to use they couldn’t even pronounce the name of the medicine. Well thanks to my chart I was able to see the test test come to find out my son had strep, this could have been resolved days ago and not had to treat my whole house for pin work and he could have been feeling better was able to get him to his doctor and he had an ear infection on top of it. I will never take my kids back to this place no respect to listen to us and treated us like we were stupid.
1 /5
Adam Perkins Urgent care in Seneca falls is really awesome the people there are awesome n its like they treat u like family n I love that keep up the great job you all so
5 /5
M W This urgent care used to be super convenient when it had hours that extended before and after 8a-5p. Being only open during business hours is not only irritating, but also insulting to the meaning of "urgent care." You might as well change the name to "walk-in care."
3 /5
Kassandra Michaels My seven year old fell in gym and needed stitches for the first time and this office was so accommodating. They were expecting us and so welcoming to my daughter and I. Our provider Brooke, was so patient and caring to my scared seven year old. Overall we had an exceptional experience and would recommend any friends or family to the FLH urgent care in Seneca falls.
5 /5
Tiffany Garofono I am less than impressed by this office. My daughter needed an X-ray. I registered her for an X-ray. They do not do X-rays there and have not for the past 4 years due to not having a technician. However the registration woman did not tell me that. I waited an hour and half for the PA to tell me she needs an X-ray but that I had to go to Geneva hospital because they don’t offer X-rays. Their waiting room wall says “lab/xrays” which I asked why is this sign still up then? He also informed me the front staff are not allowed to tell patients that they do not offer X-rays. ????? Never again.
1 /5