Ranea Allen I knew I needed help so I made the choice to go there and they were very helpful and getting me admitted, it is hard to be there at a hard time in a person life but the staff were always kind and helpful. I have to say a special thank you to nurse Berklee and Jennifer they went above and beyond to help me with any need I had and I always watched how they helped so many of the other patients that were in my unit, as a fellow nurse myself they truly love their jobs and making a difference in their patient lives as there rough times in their lives , if you need help in getting your life back on track then reach out to Glen Oaks they are good facility,, yeah it’s tough to be in a strange place when your at your lowest point but do it for yourself
4 /5
Brittany E This facility would be nothing without their staff!! Every one of the nurses and techs genuinely care for their patients and treat them with respect and kindness. A big thank you to Abby MHT, Angie MHT, Jessie MHT, Ben MHT, Micheal MHT, Lisa MEDS, Jacob MEDS, Birkley RN, Jennifer RN, Betsy Therapist, Victoria Therapist, Ashley Therapist, and Dr. G!
5 /5
Gretchen Niles The entire staff in the unit Id stayed in is awesome. Very caring & actually that kinda surprised me. They didnt act like it was "just a job." The food & pillows on the other hand are terrible. Those are my 2 complaints. I medically detoxed from alcohol & 2 days home Im doing well. Thanks GO
4 /5
Krystle Miller Over all was a great place to get back on track with my medications. I did have a horrible experience with Ms. RACHEL in cafeteria the way she talked to me broke my heart in 2 I was crying pretty hard. Loved the groups, nurses and all the techs. Wish there was more to do in day room. For me with anxiety so high watching movies back to back just dont work. This place definitely gotten better from my first time 2 years ago. I suggest this place get rid of the bad apples that degrade people with mental health issues. Ms. Rachel has no clue what some of us are going through. We dont need the nasty attitudes. Had it not been my last day I would had gone off or taken it out on myself. Dont let her minimize the situation!!! Im not the only one this nasty person has treated this way. Ty Ms. Betsy, Ms. Stacie, Ben that made me a sandwich twice after the Rachel situation, nurse Jennifer for the compassion and understanding of fixing my meds and roommate situation and the many more that made me feel better than when I went in.
5 /5
Josh Turner If I could give negative stars, I definitely would!!! PLEASE PLEASE PLEASE take your loved ones somewhere else!!!! Ive been several places, none have been great, but this place is BY FAR the worst!!! I havent been the same since I left!! I signed myself in voluntary, was promised counseling and a therapist, was told it was not the environment that it actually ended up being, only reason I signed myself in!! I got none of what I was promised, it was worse than what I had experienced in the past, and those were bad!! They changed my meds without explanation. Heard rumors about myself that only intake knew or somethin I talked about over the phone (which they say they dont listen in, but clearly a lie!!), so they DEFINITELY were talking about everyone spreading rumors, actually heard them talking about other patients myself, and I was on 2 different units! The docs DO NOT care about you or what you have to say or ask!! When I signed in I told them that I was not tryin to hurt myself but when I saw my discharge papers they put I was su¡cidal. When I tried to sign myself out, because I saw it was not what I thought it was, they went and got a court order to hold me involuntarily, even though I never once got to see the judge myself!! Its 100% a money grab!! There were a few staff members that were caring but the rest couldnt care less about you!! They treat you like a straight up prisoner!!! I wish so badly I could turn back time and NEVER would have went there because I am STILL tryin to recuperate from this place and I left before Thanksgiving last year (2024)!!! Its taken me this long to even post this because I couldnt even bring myself to do so, one because I was scared I would snap on them and two because I FINALLY got a psychiatrist thats got my meds back right, so Ive been able to stay halfway calm through this!! PLEASE PLEASE PLEASE TAKE YOUR LOVED ONES OR YOURSELF ANYWHERE ELSE THAN HERE!!!!!!! I hope and pray that this helps at least some people realize that this is NOT THE PLACE TO BE!!!! I wish so badly that I wouldve went to the other place my aunt was tellin me about rather than here (cant remember the name) but intake made me believe that they cared, that I would get intense therapy and counseling (what I mainly wanted out of the stay), that it wasnt prison like (which it was), and that they wouldnt change my meds I was already on because they worked and THE FIRST thing they did was take me off of those!!!! Again, PLEASE TAKE YOURSELF OR YOUR LOVED ONES SOMEWHERE ELSE!!!!! This is BY FAR NOT THE PLACE TO BE IF YOU TRULY WANT HELP!!! I fully believe that all of those 4+ star ratings are either people paid to leave em or fake profiles made by the staff, crew or doctors to make them look good because EVERYONE I was in there with, HATED this place with a passion!!!! Hopefully this will help someone stay away from here!!!
Also, there is no reason for the owner to reply to my post!! I will not be contacting yall but I am finally gonna talk to my civil rights lawyer because he and I both know that yall violated many of my rights!!!
1 /5