Cornerstone Specialty Hospitals Austin - Austin (TX)

5 /5 Jason Roberts: Ive been dealing with complex wounds for over a year. I have been hospitalized 10 times at other hospitals. My wounds have never improved until Hillary, the wound care therapist at Cornerstone, started treating me. She is exceptional with cleaning my wounds and dressing changes. She even checks in daily to make sure Im not having any issues with the wound vac or the dressings. Hillary has been the best therapist out of the numerous others that have treated my wounds! The staff, nurses and techs have been great to work with. They always take care of my needs and even my wants. I also want to praise the food service staff. They have been exceptional! Working with me daily to go over my options for the following day. They already know my preferences and take care of my dietary needs and wants.

5 /5 Dan Hamilton: I was a patient at Cornerstone for a little over two months. As many have noted, the staff make you feel like part of the family, going out of their way to thoroughly and thoughtfully care for you. So many people to shout out from house supervisors Katherine, Susan, Flor, and Lynette, nurses Daniel, Courtney, Stefano, Bianca, Gibson, and Nicole, wound care nurses Hilary and Julia, CNAs Wanda, Bella, and Alfredo, to therapists Jim, Thea, Janell, and Kim, plus many more, including the wonderful housekeeping and food service staff. Additionally, huge thanks to my case manager Jessica and the great team of nurse practitioners who advocated for me with my insurance to get me into the next level of care I needed to get back to my life. The facility is clean, the food is excellent, and the staff are top notch. I wouldn’t be as far along in my recovery without the people of Cornerstone, and I unreservedly recommend it to all in need.

5 /5 Sharon Rankin: Exceptional Team of Doctors, Nurses, Tech, Food Service and Room staff that focus on YOU! Remarkable energy of joy to see you, great listeners, explain the why and guide you to build your strength for better YOU. The daily plan is consistant, efficient and treats your heart and soul. The Team are happy with each other and has each others back. Rehab is insightful and guides you in building strength in your target areas. I am doing my HAPPY DANCE! AND with deep gratitude for the special people here genuinely care for you and to get you home with your family. A real secret gem in Austin, Texas. Strong enough to skate on out the door.

5 /5 Tracy Mateo: UPDATE My mother was assaulted at this location a year ago today. We chose Cornerstone because they took great care of my grandfather. My mom is around 115 pounds and on dialysis. Because she wouldn’t lay down A very large woman flipped her on her head and slammed her down like a wrestler. This was in front of several members of staff. My mother was at this location for less than 48hrs. When my family arrived we immediately called 911 and EMS. She was hallucinating due to being given an anxiety medication she was allergic to INSTEAD of her pain medication. They knew she was allergic to the medication and didn’t check her chart and gave it to her anyway. She had left the hospital to recover after her heart stopped and for wound care. My mother is only 53 and able to advocate for herself. Staff were extremely rude and gave her horrible food. Police had to step in when staff laughed while wound care staff tried to snatch the machine off her leg. The room was dirty, the bed was also broken and the head of the bed didn’t go up. Dialysis patients Need to be propped up so the fluid don’t run up. This is why my mom would stand and sit up all night. She called me for help because staff wouldn’t respond and the phone didn’t work in the room. She’s very hard of hearing and they did nothing to help communicate with her. Avoid this place. When I reported this to the house supervisor she offered no help. I also spoke with a man over this company and he didn’t help either.

5 /5 Linda Smith: Cornerstone has some wonderful nurses! They are very attentive! They were there when my partner needed help every time! They work together as a team! Respiratory was awesome! I recommend this hospital for your family!